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Leukaemia Care

. Attend the hospital to provide support on the Haematology Ward or clinic .

Posted 10/27/2026part-timeWirral • United KingdomMid-LevelSenior💰 £26,228 - £28,325 per yearWebsite

Core Competencies

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Core Competencies

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Demonstrates strong communication and interpersonal skills to effectively support patients and liaise with healthcare professionals. Possesses knowledge of blood cancers and relevant local services, along with experience in patient support and database management.

Highest-signal resume keywords

Cancer Patient SupportRaisers Edge Database ExperienceExcellent Communication SkillsHealthcare/Community Support BackgroundKnowledge Of Blood Cancers

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Office AdministrationPatient Consent RecordingActivity Impact AnalysisKPI ReportingProblem Solving

Soft Skills

EmpathyMotivationFlexibilityListening SkillsAbility To Work Unsupervised

Tools & Technologies

MS OfficeTeamsGoogleDocsZoom

Certifications & Qualifications

GCSE MathsGCSE English

Industry Keywords

Blood CancerPatient SupportHealthcare Professionals LiaisonCharity Sector ExperienceHospital Frameworks

About the role

Key responsibilities & impact

Attend the hospital to provide support on the Haematology Ward or clinic
Liaise with consultants, nurses and other healthcare professionals to provide patient support
Speak with patients, carers and anyone affected by blood cancer or allied blood disorders to offer tailored advice or support
Refer patients, carers and family members to Leukaemia Care services
Signpost patients to other blood cancer charities and relevant organisations
Support patients by phone through the CNS referral process
Attend a local support group if needed
Provide regular feedback to the Patient Services team on patients supported and booklets required
Act as a proactive ambassador and patient support worker for Leukaemia Care
Build relationships with hospital healthcare professionals to promote the charity’s services
Promote healthcare professional training and nurse forums
Sign up healthcare professionals to Leukaemia Care communications
Represent Leukaemia Care at patient/carer conferences and other events
Ensure patient information booklets are displayed in the clinic and ward
Record patient consent and contacts in the Raisers Edge database
Analyse activity impact using agreed metrics and report progress, recommendations and improvements
Provide regular reports and KPI updates to the line manager
Uphold safeguarding, health and safety, learning and development responsibilities

Requirements

What you’ll need

GCSE or equivalent Maths and English
Excellent communication, presentation and listening skills
Empathetic towards anyone affected by cancer or undergoing chemotherapy treatment
Committed to supporting patients, carers and family members
Ability to work unsupervised
Able to carry out office administration tasks
IT literate (MS Office, Teams, GoogleDocs, Zoom)
Knowledge of local services relevant to blood cancer patients
Ability to work well with a range of people within the organisation
Ability to manage own workload
Able to work flexibly with sufficient notice
High levels of motivation
Ability to problem solve
Ability to learn quickly
Healthcare/community support background
Understanding of blood cancers and the impact of a diagnosis
Knowledge of hospital frameworks
Cancer patient support
Raisers Edge database experience
Charity sector or cancer patient/family experience
Experience liaising with healthcare professionals

Benefits

Comp & perks

Annual leave of 36 days including 8 bank holidays (for full-time staff, pro-rata for part-time staff)
Additional discretionary annual leave between Christmas and New Year
Pension scheme with Aviva, matching employee contributions up to 7% of qualifying earnings
Life Assurance of four times annual salary
Employee Assistance programme
Cycle to work scheme
Enhanced sick pay
Bereavement leave of up to five days paid leave
Flu jab for employees ineligible to receive a free one on the NHS
Free onsite parking at offices in Worcester, if applicable
Induction training and ongoing training
Laptop and mobile phone/equipment as required
Reimbursement of pre-approved travel expenses
Reimbursement for parking at the hospital