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Partner Success Manager – Service Provider
Lev Negócios. Manage strategic commercial partners, building close, trust-based relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial relationship management and partner development, with a strong focus on analyzing performance indicators and implementing strategies for growth. Proficient in utilizing digital tools and CRM systems to enhance partner engagement and operational efficiency.
Highest-signal resume keywords
Commercial Relationship ManagementPerformance Indicator AnalysisClient DevelopmentConsultative SupportCRM Systems Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance AnalysisStrategic DevelopmentOperational ImprovementPartner Network DevelopmentDistribution Channel Development
Soft Skills
Strong CommunicationActive ListeningRelationship BuildingOrganizational SkillsProactive Problem Solving
Tools & Technologies
Digital ToolsTracking MechanismsCRM Systems
Industry Keywords
Financial ServicesCreditPayroll-Deductible LoansBanking Correspondent ServicesCLT ProductsINSS Products
About the role
Key responsibilities & impact- Manage strategic commercial partners, building close, trust-based relationships
- Identify operational challenges, conversion bottlenecks, and growth opportunities
- Develop strategies to increase production, re-engage inactive partners, and improve performance
- Support the onboarding of new Commercial Managers, helping partners achieve their first sales
- Advise partners on systems, products, processes, and commercial opportunities
- Analyze performance indicators, track results, and develop action plans
- Lead follow-up and development meetings, documenting activities and partner progress
- Promote campaigns, share opportunities, and encourage knowledge sharing among strategic partners
- Work closely with Commercial Managers, complementing portfolio management through specialized support
- Serve as the partner’s point of reference at Lev, understanding needs, identifying opportunities, and supporting growth
Requirements
What you’ll need- Experience in commercial relationship management, client or partner development, consultative support, Customer Success, or related fields
- Ability to analyze performance indicators, identify problems, and propose practical solutions
- Strong communication, active listening, and relationship-building skills
- Organized approach to managing multiple partners, priorities, and action plans
- Analytical, proactive, and results-oriented profile
- Comfortable using systems, digital tools, and tracking mechanisms
- Ability to work collaboratively with autonomy and a strong sense of accountability
- Experience in financial services, credit, payroll-deductible loans, or banking correspondent services is a plus
- Experience with CLT and INSS products is a plus
- Experience developing distribution channels, partner networks, or commercial portfolios is a plus
- Familiarity with CRM systems and performance indicator analysis is a plus
- Availability to work under a PJ service-provider arrangement, in accordance with the contractual terms and compensation established for the role
Benefits
Comp & perks- Performance-based bonus, according to the applicable classification level and established criteria