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Engineer II, Systems Reliability Engineering
Levi Strauss & Co.. Drive reliability, availability, and performance improvements across retail technology platforms, applications, and infrastructure .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Site Reliability Engineering, focusing on incident management, observability, and automation to enhance the reliability and performance of retail technology platforms. Proficient in collaborating with cross-functional teams to ensure operational resilience and business continuity.
Highest-signal resume keywords
Site Reliability Engineering (SRE)Incident ManagementObservability and MonitoringAutomation and ScriptingOperational Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Incident ManagementProblem ManagementChange ManagementProduction SupportReliability EngineeringAutomationScriptingPerformance MonitoringCapacity AnalysisService Transition
Tools & Technologies
New RelicPythonPowerShellCI/CDAIOpsAzureAPIsMiddlewareDatabasesRetail Store Systems
Industry Keywords
Retail TechnologyOperational ResilienceBusiness ContinuityITILSOXRisk ManagementVendor ManagementEnterprise-Scale ApplicationsComplex Business EnvironmentsOmnichannel
Tech Stack
Tools & technologiesAzureCloudPython
About the role
Key responsibilities & impact- Drive reliability, availability, and performance improvements across retail technology platforms, applications, and infrastructure
- Lead incident response, problem management, change management, release readiness, and service transition processes
- Develop and implement automation, observability, and monitoring solutions
- Partner with product, engineering, infrastructure, security, and business teams to deliver stable, scalable technology services
- Analyze service health, capacity, performance, and reliability metrics to drive continuous improvement, operational resilience, and business continuity
- Report to the Systems Reliability Engineering leadership team
Requirements
What you’ll need- 8+ years of experience in Site Reliability Engineering (SRE), application support, infrastructure engineering, production operations, or a related technology discipline
- Experience managing or supporting enterprise-scale applications and infrastructure in complex business environments
- Hands-on experience with incident management, problem management, change management, and production support practices
- Experience with observability and monitoring platforms such as New Relic, application performance monitoring (APM) tools, or similar technologies
- Experience using automation and scripting tools such as Python, PowerShell, CI/CD platforms, or cloud technologies
- Experience with retail platforms and store technology, including Xstore, Xoffice, Point of Sale, ORCE, MPOS, RFID, Omnichannel, retail store systems, network, and infrastructure
- Experience with enterprise platforms, including APIs, middleware, Azure, databases, and endpoints
- Experience in reliability engineering, including major incident, problem, change, SRE, and resilience practices
- Experience with observability and automation, including New Relic, Python, PowerShell, CI/CD, and AIOps
- Experience in operational governance, including ITIL, security, SOX, risk, and vendor management
- Must be legally authorized to work in the United States at the time of hire
- Must not require current or future employment visa sponsorship
Benefits
Comp & perks- Remote work arrangement
- Full-time employment