Desktop Support Co-Op

. Deliver and install desktop and laptop systems, including data migration, software installation, and end-user support .

Posted 9/25/2026part-timeRaleigh • North Carolina • United StatesEntry Level💰 $17,100 - $28,700 per yearWebsite

Tools & technologies

iOS

Key responsibilities & impact

Deliver and install desktop and laptop systems, including data migration, software installation, and end-user support
Provide general end-user support for enterprise desktops, laptops, and mobile devices
Resolve technical issues involving hardware, software, mobile devices, printers, and connectivity
Troubleshoot desktop computer issues, hardware and printers, software installation, hardware peripherals, and daily backup procedures
Liaise with third-party software and hardware vendors to support problem resolution
Monitor, support, and troubleshoot IT infrastructure operating issues using software and hardware monitoring tools
Troubleshoot and resolve hardware, software, telecommunications, business applications, and customer connectivity issues
Collaborate with technical support roles in the Dayton office and assist with other assigned duties

What you’ll need

Currently enrolled undergraduate or graduate student graduating between December 2026 and December 2028
Working towards an Associate’s or advanced level education in IT, MIS, CS, Business, or a related field of study
U.S. citizenship required based on applicable regulatory, contractual, or security requirements
Basic technical and troubleshooting skills with Windows, Mac, and iOS
Understanding of AI, common AI tools, and workplace applications of AI
Customer-focused approach and ability to collaborate effectively
Good problem-solving and organizational skills
Availability to work 19 hours per week while taking classes
Ability to work on-site in the Raleigh, North Carolina office

Comp & perks