Field Client Manager

LexisNexis

. Manage client accounts within a medium-sized territory to drive retention and commercial growth .

Posted 10/28/2026full-timeSan Jose • California • United StatesJunior💰 $65,600 - $109,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management and customer relationship-building skills, with a focus on driving retention and commercial growth within a medium-sized territory. Proficient in sales strategies, customer needs analysis, and compliance management.

Highest-signal resume keywords

Account ManagementCustomer Relationship BuildingSales Conversation SkillsCustomer Needs AnalysisTerritory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentCustomer Contact PlanningProduct Launch CoordinationSales Campaign ImplementationCustomer Needs Identification

Soft Skills

Customer-Focused ApproachProfessional Relationship MaintenanceTeam LeadershipProblem ResolutionCommunication Skills

Industry Keywords

Client ManagementSales GrowthCustomer QueriesNoncompliance ReportingBuying Processes

About the role

Key responsibilities & impact

Manage client accounts within a medium-sized territory to drive retention and commercial growth
Maintain relationships with small- to medium-sized company customers personally or by supervising an account management team
Develop solutions, generate new opportunities, and meet customer demands within established systems
Set objectives for sales calls and meetings and present standard materials to customers
Evaluate customer interest and clarify areas requiring additional information
Develop and implement customer contact plans for product launches and sales campaigns
Serve as the first point of contact for customer queries and complaints, resolving issues and referring complex matters
Prospect for new relationships through referrals, recommendations, trade shows, and conferences
Identify products or services meeting customer needs and propose quantities and configurations
Explain product selections and invite purchases under standard pricing and sales terms
Identify and report team noncompliance with organizational policies, procedures, regulatory codes, and codes of conduct
Provide informal guidance and occasionally lead small sales teams

Requirements

What you’ll need

13 months to 3 years of general experience
4 to 6 months of basic experience coordinating the work of others
Experienced practitioner able to work unsupervised
Customer-focused approach
Customer connection and relationship-building skills
Account/client management
Sales conversation skills
Ability to identify buying influences and understand buying processes
Ability to manage buyer indifference and resistance
Customer needs analysis and in-depth questioning
Ability to maintain professional relationships
Ability to identify and escalate policy, procedure, regulatory, and conduct noncompliance
Ability to work in or manage a medium-sized territory
Sales and client management experience

Benefits

Comp & perks

Country-specific benefits
Fair and accessible hiring process accommodations
Variable pay opportunity as part of total target cash compensation