Large Law Client Manager

LexisNexis

. Serve as the strategic owner of assigned print portfolios within Large Law accounts .

Posted 9/21/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $46,700 - $78,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and customer success, with a focus on developing long-term strategies for transitioning clients to digital research platforms. Proven ability to build relationships with key stakeholders and collaborate across functions to enhance customer experience and drive adoption of AI-enabled solutions.

Highest-signal resume keywords

Strategic Account ManagementCustomer SuccessConsultative CommunicationProject ManagementCRM Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Strategy DevelopmentCustomer Portfolio ManagementChange ManagementDigital TransformationNegotiation Skills

Soft Skills

Relationship BuildingOrganizational SkillsCollaboration

Tools & Technologies

Salesforce

Industry Keywords

Legal ResearchLarge Law AccountsAI-Enabled SolutionsKnowledge ManagementProcurement

About the role

Key responsibilities & impact

Serve as the strategic owner of assigned print portfolios within Large Law accounts
Develop long-term account strategies that protect recurring revenue while positioning customers for adoption of online and AI-enabled legal research solutions
Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership
Create and execute multi-year migration strategies transitioning customers from print publications to digital research platforms
Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives
Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem
Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners
Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success

Requirements

What you’ll need

Strategic account management, customer success, consulting, or B2B sales experience
Demonstrated ability to manage complex customer relationships with executive stakeholders
Strong consultative communication, negotiation, and relationship-building skills
Experience developing account strategies and managing long-term customer portfolios
Ability to collaborate effectively across cross-functional teams
Experience using CRM platforms such as Salesforce
Strong organizational and project management skills

Benefits

Comp & perks

Healthy work/life balance
Wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals
Flexible working hours
Country specific benefits
Disability and hiring-process accommodations