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Operations Project Manager
LexisNexis. Develop and build awareness of key customer needs, as relayed by others .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and the ability to translate customer needs into actionable product requirements. Collaborates effectively with cross-functional teams to support product strategy and delivery while leveraging data for informed decision-making.
Highest-signal resume keywords
Customer Experience PrinciplesData AnalysisTechnical User Story WritingCross-Functional CollaborationCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Requirements WritingData ReviewMetrics UnderstandingProblem SolvingProduct Strategy Support
Soft Skills
CuriosityEagerness to LearnCommitment to Professional DevelopmentEffective CommunicationProject Management
Tools & Technologies
DashboardsGo-To-Market Plans
Industry Keywords
Customer DiscoveryProduct Delivery ActivitiesStakeholder EngagementCompetitive Analysis
About the role
Key responsibilities & impact- Develop and build awareness of key customer needs, as relayed by others
- Participate in customer discovery activities with the product team and give input for solutions
- Help others to deliver on existing customer commitments
- Regularly read competitive announcements and events
- Seek out data in partnership with others to support decisions
- Review data from predefined dashboards and share insights with team members for decision making
- Write clear and concise product requirements that meet guidelines in a timely and effective manner
- Participate in go-to-market launch plans and activities
- Distribute information to sales and marketing to educate on product issues
- Work closely with customers, stakeholders, and development teams to translate customer needs into product requirements
- Support product strategy and product delivery activities
- Leverage data to inform decisions and help bring new product capabilities to market
Requirements
What you’ll need- Demonstrated ability to manage multiple tasks, projects, and priorities
- Demonstrated critical thinking skills
- Ability to review data and understand key metrics and major influencers
- Ability to write detailed technical user stories and present to internal stakeholders
- Understanding of customer experience principles and the components of a good product
- Ability to collaborate effectively with cross-functional teams
- Curiosity, eagerness to learn, and commitment to ongoing professional development
- Ability to solve problems, analyze issues, and contribute to innovative solutions
Benefits
Comp & perks- Annual incentive bonus
- Flexible working hours
- Wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country specific benefits
- Accommodation or adjustment support during the hiring process