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Casualty Claims Adjuster – Attorney Represented
Liberty Mutual Insurance. Investigate, manage, and resolve Bodily Injury claims assigned directly with injured parties .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and resolving Bodily Injury claims, with strong communication and negotiation skills to effectively interact with policyholders and injured parties. Proficient in evaluating coverage and liability while maintaining accurate documentation throughout the claims process.
Highest-signal resume keywords
Bodily Injury Claims ManagementStrong Written And Oral Communication SkillsAnalytical And Investigative SkillsNegotiation SkillsKnowledge Of Legal Liability And Insurance Policy Coverage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationCoverage AssessmentLiability AnalysisSubrogation IdentificationLoss Management Techniques
Soft Skills
Interpersonal SkillsEmpathyAdaptabilityGrowth MindsetActive Engagement
Tools & Technologies
Claims Processing SoftwareLoss Management Tools
Certifications & Qualifications
Proper Licensing As Required
Industry Keywords
Bodily InjuryGeneral Insurance Policy CoverageState Tort LawClaims Life CycleSuspicious Claims
About the role
Key responsibilities & impact- Investigate, manage, and resolve Bodily Injury claims assigned directly with injured parties
- Assist in providing service to policyholders
- Investigate and evaluate coverage, liability, damages, and settle Bodily Injury claims within prescribed authority levels
- Pursue proactive contact with injured parties to connect, listen, empathize, and make early settlement offers when appropriate
- Identify potential suspicious claims and refer them to SIU
- Identify opportunities for third-party subrogation
- Communicate with policyholders, witnesses, and claimants to gather claim information
- Refer tasks to auxiliary resources and advise on the proper course of action
- Send and respond to written, telephone, and SMS text inquiries to pursue claim resolution
- Ensure adequacy of reserves
- Maintain security of financial claims processing and information in claims files
- Use loss management tools and techniques to support accurate decision-making
- Keep files updated with clear documentation throughout the claim life cycle
Requirements
What you’ll need- Strong written and oral communication skills required
- Good interpersonal, analytical, investigative, and negotiation skills required
- Growth mindset; adapts well to change including new standard work and new tools
- Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred
- Liability experience or policy and claims knowledge preferred
- Bachelor’s degree preferred
- Ability to obtain proper licensing as required
- Reliable attendance and active engagement during mandatory training
- Residence within a 50-mile radius of the New York and New Jersey office
- Ability to work a minimum of two days in office per month after training, with occasional additional days for special meetings
Benefits
Comp & perks- Flexible Time Off Annual Accrual - 15 days
- Hybrid workplace flexibility
- Comprehensive benefits
- Professional development opportunities
- Employee Resource Groups
- Opportunities for growth and development