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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service capabilities, with a focus on insurance products and effective communication. Proficient in decision-making and organizational skills, while maintaining a professional workspace and meeting technical requirements.
Highest-signal resume keywords
Sales ExperienceProperty And Casualty Insurance LicenseInterpersonal SkillsAnalytical SkillsPC Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesInsurance ConsultationLead ConversionDecision-MakingOrganizational SkillsTyping Capabilities
Soft Skills
Interpersonal SkillsPersuasion SkillsCommunication Skills
Tools & Technologies
High-Speed Internet
Certifications & Qualifications
Property And Casualty Insurance License
Industry Keywords
InsuranceInbound CallsWarm LeadsCustomer NeedsPolicyholders
About the role
Key responsibilities & impact- Handle inbound calls and warm leads
- Consult customers on insurance needs
- Match customers with appropriate coverages, products, and benefits
- Convert sales leads into policyholders
- Represent the Liberty Mutual brand
- Begin paid remote training from day one
- Complete 16 weeks of training for licensed hires or 18 weeks for unlicensed hires
- Work warm inbound leads without cold calls
- Work a schedule of 4 weekdays and 1 weekend day
- Work standard shifts of 11:30–8 EST, 12:30–9 CST, or 8:30–5 PST
Requirements
What you’ll need- 2 years of sales/service-related work experience required
- 2–3 years of sales experience preferred
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making, and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty Insurance license required after hire
- Must reside in one of the specified eligible states
- Must be available to work 4 weekdays and 1 weekend day
- Must maintain a professional workspace with a dedicated desk
- Wired high-speed internet required, with minimum 100 Mbps download and 20 Mbps upload speeds
- Satellite and mobile internet services are not supported
- Employees must remain in their resident state for at least one year before relocating
Benefits
Comp & perks- Paid P&C license training and paid training time
- Comprehensive medical benefits from Day 1
- Flexible work arrangements
- Flexible Time Off: 15 days annual accrual
- Strong work-life balance
- Opportunities for rewards and recognition
- Commission and/or bonus earnings may be available under the compensation plan
- All computer equipment provided
- Professional development opportunities
- Employee Resource Group opportunities