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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and customer service, with a strong focus on matching clients with appropriate insurance products and closing sales. Proficient in communication, decision-making, and organizational skills to effectively support customer needs.
Highest-signal resume keywords
Sales ExperienceProperty And Casualty Insurance LicenseInterpersonal SkillsAnalytical SkillsPC Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesCustomer ServiceDecision-MakingOrganizational SkillsTyping Capabilities
Soft Skills
Interpersonal SkillsPersuasion SkillsCommunication Skills
Tools & Technologies
High-Speed Internet
Certifications & Qualifications
Property And Casualty Insurance License
Industry Keywords
InsuranceSales SupportInbound CallsWarm LeadsCustomer-Focused
About the role
Key responsibilities & impact- Handle inbound calls and warm leads
- Consult with customers about their insurance needs
- Match customers with appropriate coverages, products, and benefits
- Convert sales leads into policyholders
- Represent the Liberty Mutual brand
- Connect customers with suitable insurance products and services
- Provide customer-focused sales support
- Complete paid remote training and licensing program
Requirements
What you’ll need- 2 years of sales/service-related work experience required
- 2–3 years of sales experience preferred
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making, and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty Insurance license required after hire
- Must reside in an eligible listed state
- Must remain in the resident state for at least one year before relocating
- Must be available to work 4 weekdays and 1 weekend day
- Professional workspace/room with a dedicated desk
- Wired high-speed internet with at least 100 Mbps download and 20 Mbps upload
- Satellite and mobile internet services are not supported
Benefits
Comp & perks- Free Property & Casualty license training
- Paid training time
- Paid licensing and training opportunities
- Comprehensive medical benefits from Day 1
- Flexible work arrangements
- Strong work-life balance
- Flexible Time Off: 15 days annual accrual
- Opportunities for rewards and recognition
- All computer equipment provided
- Professional development opportunities
- Employee Resource Groups
- Generous commissions and unlimited earning potential
- Comprehensive benefits package