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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and customer service within the insurance industry, with a focus on effective communication, analytical decision-making, and the ability to match clients with appropriate insurance products. Proficient in maintaining a professional workspace and utilizing technology for remote work.
Highest-signal resume keywords
Property And Casualty Insurance LicenseSales ExperienceInterpersonal SkillsAnalytical SkillsPC Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ConversionCustomer ConsultationInsurance Product MatchingDecision-MakingTyping Capabilities
Soft Skills
Persuasion SkillsCommunication SkillsOrganizational Skills
Tools & Technologies
High-Speed Internet
Certifications & Qualifications
Property And Casualty Insurance License
Industry Keywords
Insurance NeedsInbound CallsWarm LeadsLiberty Mutual BrandRemote Work Environment
About the role
Key responsibilities & impact- Handle inbound calls and warm leads
- Consult with customers about their insurance needs
- Match customers with appropriate coverages, products and benefits
- Convert sales leads into policyholders
- Represent the Liberty Mutual brand
- Connect customers with suitable insurance products
- Begin paid training in a remote work environment
- Work schedules of 4 weekdays and 1 weekend day
- Work standard shifts of 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST
Requirements
What you’ll need- 2 years of sales/service-related work experience required
- 2-3 years sales experience preferred
- Property and Casualty Insurance License; training provided if not currently licensed
- Strong, engaging interpersonal and persuasion skills needed to close sales
- Ability to communicate well to both prospects and customers
- Excellent analytical, decision-making and organizational skills
- Strong typing capabilities and PC proficiency
- Must reside in specified locations: ID, MT, WY, GA, TN, AL, OK, KS or KY for licensed candidates
- Must be available to work 4 weekdays and 1 weekend day
- Must maintain a professional workspace/room with a dedicated desk
- Wired high-speed internet required, minimum 100 Mbps download and 20 Mbps upload
- Satellite and mobile internet services are not supported
- Employees must remain in their resident state for at least one year before relocating
Benefits
Comp & perks- Paid P&C license training with paid training time
- Generous earning potential
- Paid licensing and training opportunities
- Comprehensive benefits
- Flexible work arrangements
- Strong work-life balance
- Paid training and licensing in all 50 states
- Warm leads; no cold calls
- Comprehensive medical benefits from Day 1
- Opportunities for rewards and recognition
- Computer equipment provided
- Professional development opportunities
- Employee Resource Groups
- Flexible workplace options
- Flexible Time Off Annual Accrual - 15 days