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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales and customer service, with a strong focus on matching insurance products to client needs. Proficient in communication, decision-making, and maintaining a professional workspace in a remote environment.
Highest-signal resume keywords
Sales ExperienceProperty And Casualty Insurance LicenseInterpersonal SkillsAnalytical SkillsPC Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesInsurance ConsultationLead ConversionDecision-MakingTyping Capabilities
Soft Skills
Interpersonal SkillsPersuasion SkillsCommunication SkillsOrganizational Skills
Tools & Technologies
High-Speed InternetRemote Work Tools
Certifications & Qualifications
Property And Casualty Insurance License
Industry Keywords
InsuranceCustomer ServiceInbound CallsWarm LeadsPolicyholders
About the role
Key responsibilities & impact- Handle inbound calls and warm leads
- Consult with customers about their insurance needs
- Match customers with appropriate coverages, products, and benefits
- Convert sales leads into policyholders
- Represent the Liberty Mutual brand
- Connect customers with products suited to their individual needs
- Complete paid training and insurance licensing in a remote work environment
- Work assigned schedules covering four weekdays and one weekend day
- Maintain required work-at-home conditions and connectivity
Requirements
What you’ll need- 2 years of sales/service-related work experience required
- 2–3 years of sales experience preferred
- Strong interpersonal and persuasion skills
- Ability to communicate well with prospects and customers
- Excellent analytical, decision-making, and organizational skills
- Strong typing capabilities and PC proficiency
- Property and Casualty Insurance license required; paid training and licensing provided if not currently licensed
- Must reside in an eligible specified state
- Must remain in the resident state for at least one year before relocating
- Must be available to work 4 weekdays and 1 weekend day
- Professional workspace/room with a dedicated desk
- Wired high-speed internet with at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported
Benefits
Comp & perks- Paid P&C licensing and training time
- Comprehensive medical benefits from Day 1
- Flexible work arrangements
- Strong work-life balance
- Flexible Time Off: 15 days annual accrual
- Commission and generous earning potential
- Opportunities for rewards and recognition
- All computer equipment provided
- Professional development opportunities
- Employee Resource Groups
- Benefits supporting life and well-being