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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in monitoring and coordinating operational workloads, including service order management and payroll functions. Capable of effective customer interaction and data management using computer systems.
Highest-signal resume keywords
Service Order ManagementCustomer Service ExperienceData Entry ProficiencyPayroll CoordinationSAP Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryService Order GenerationPayroll FunctionsInvoice ProcessingBasic Mathematics
Soft Skills
Customer CommunicationProblem Solving
Tools & Technologies
SAP
Certifications & Qualifications
High School DiplomaGeneral Equivalency Diploma (GED)
Industry Keywords
MDT Workload MonitoringItron Meter-ReadingField Operations SupportDaily Logs and ReportsVendor Coordination
About the role
Key responsibilities & impact- Monitor, control, and reschedule MDT workload; review system-generated reports and prepare for next-day operations
- Generate, complete, close, and cancel service orders
- Coordinate, input, review, and validate payroll functions
- Dispatch leak and emergency orders to Service Technicians
- Monitor, schedule, and process ITRON meter-reading routes; prioritize calls and schedule construction and maintenance orders
- Prepare, distribute, and maintain daily line locates
- Interact with customers in person to answer questions and provide tariffs
- Generate and maintain daily, weekly, and monthly logs and reports
- Investigate measurement errors and coordinate adjustments
- Code, validate, and process vendor and contractor invoices
- Initiate, receive, and confirm purchase orders and requisitions
- Assist service, construction, and maintenance personnel by communicating pertinent data
- Provide administrative and clerical support to field operations, including SAP
- Perform other related duties as required
Requirements
What you’ll need- High school diploma or General Equivalency Diploma (GED)
- Two years’ experience in customer service or a closely related field
- Ability to communicate with internal and/or external customers to obtain or provide basic factual information
- Ability to perform basic addition, subtraction, multiplication, and division
- Proficient computer skills for data entry, reporting, reference, and/or retrieval tasks
- Ability to occasionally perform bending, stooping, grasping, reaching, twisting, turning, and/or lifting
- Works in an office environment
Benefits
Comp & perks- Equal opportunity employer
- Diverse and inclusive workforce
- Safe, healthy, and respectful work environment
- Opportunities to learn, grow, and contribute ideas