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Assistant Facility Operations Lead
Life Time Inc.. Assist the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facility operations management, customer service, and compliance with safety regulations. Capable of training and mentoring team members while effectively managing schedules and responding to member feedback.
Highest-signal resume keywords
CPR/AED CertificationAquatic Facilities Operator Certification (AFO)Certified Pool Operator License (CPO)Customer Service ExperienceHealth and Fitness Operations Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Facility Operations ManagementBudget RecommendationsTraining and CoachingBuilding OperationsSafety Compliance
Soft Skills
Customer ServiceCommunicationTeam BuildingRelationship ManagementFeedback Response
Certifications & Qualifications
CPR/AED CertificationAquatic Facilities Operator Certification (AFO)Certified Pool Operator License (CPO)
Industry Keywords
OSHA RegulationsHealth and Fitness OperationsFacility MaintenanceMember FeedbackOperations Scheduling
About the role
Key responsibilities & impact- Assist the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service
- Maintain locker rooms, fitness floors, common areas, and amenities
- Respond to member feedback with urgency and provide follow-up communication with solutions
- Assist with monthly and annual budget recommendations
- Train team members through ongoing training, coaching, counseling, and continuous feedback
- Serve on the club Safety Committee and ensure policies and regulations comply with OSHA regulations
- Assist with recruiting and interviewing for the Operations department
- Attend weekly department head, Operations department, and all-club meetings
- Build positive relationships with members while gathering feedback
- Coordinate and create Operations staff schedules
- Provide managerial support when the Facility Operations Manager is not present
Requirements
What you’ll need- High School Diploma or GED
- CPR/AED certification required within the first 30 days of hire
- 1 year of customer service experience
- Aquatic Facilities Operator Certification (AFO)
- Certified Pool Operator license (CPO) within 3 months of hire
- Must be available to work a flexible schedule to meet the needs of the business
- Health and fitness operations experience preferred
- College degree in business, hospitality, or related field preferred
- Experience with building operations preferred
Benefits
Comp & perks- A fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold