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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing Executive Assistants, including coaching and developing team members while improving processes and standards. Proficient in handling sensitive information with discretion and utilizing AI tools effectively in executive support roles.
Highest-signal resume keywords
Executive Assistant ExperiencePeople ManagementProcess ImprovementAI Tools UtilizationGoogle Suite Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementCalendar ManagementTravel CoordinationMeeting PreparationConfidentiality HandlingScheduling Across Time ZonesPerformance ManagementDecision Rights EstablishmentEvent PlanningVendor Management
Soft Skills
CoachingFeedbackRelationship BuildingJudgmentDiscretion
Tools & Technologies
Google SuiteSlackNavanClaudeAI Tools
Industry Keywords
Technology CompanyPublicly Traded CompanyC-Suite SupportExecutive SupportStakeholder Management
About the role
Key responsibilities & impact- Manage a team of five Executive Assistants, providing ongoing coaching, feedback, and development through regular 1:1s
- Build and improve team processes, including shared playbooks, escalation paths, and standards for calendar management, travel, meeting preparation, and confidentiality
- Build and launch the EA career ladder and coach each EA toward the next level
- Set standards for AI use by the EA team, including tools, use cases, and boundaries requiring human judgment
- Define PTO and peak-period coverage, triage internal requests, assign work, and establish decision rights
- Manage hiring, onboarding, and performance across multiple time zones
- Own the playbook for offsites and events, including travel, agendas, budgets, and vendor management
- Personally plan for supported executives and travel 10–20% for team and leadership gatherings
- Own company-wide processes and platforms, including Navan
- Partner with executives to align time, focus, and energy with top priorities
- Serve as a trusted thought partner by shaping plans, synthesizing stakeholder input, and connecting work to organizational goals
- Prepare executives for meetings with materials, context, and agendas; track follow-ups and nudge stakeholders
- Build relationships with internal and external stakeholders and help shape leadership rituals
- Coordinate international and domestic travel and manage expenses
- Handle sensitive information with professionalism, discretion, and sound judgment
Requirements
What you’ll need- 8+ years as an Executive Assistant supporting a CEO and/or multiple C-suite executives
- 3+ years of people management experience leading Executive Assistants or a similar team
- Track record of building or improving team processes (playbooks, workflows, standards) that raised quality and consistency
- Experience managing EAs across multiple time zones
- Experience working for a technology company
- Demonstrated judgment and discretion, including handling confidential and sensitive information with integrity
- Experience with use of AI tools in your own work, with a clear point of view on where AI output can and can’t be trusted for confidential and executive-facing material
- Experience scheduling across domestic and international time zones
- Expert in Google Suite, Slack, Navan, and Claude
- Quick to learn new tools, including AI and other key tools as identified
- Experience working for a publicly traded company
Benefits
Comp & perks- Medical, dental, vision, life and disability insurance plans (100% paid for employees)
- Paid parental leave
- 401(k) plan with company matching program
- Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
- Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
- Learning & Development programs
- Equipment, tools, and reimbursement support for a productive remote environment
- Free Life360 Platinum Membership and Tile trackers
- Equity compensation in the form of Restricted Stock Units (RSUs)
