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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical quality assurance, including auditing, reporting, and trend analysis, while effectively communicating findings and recommendations to clinical leadership. Proficient in managing QA programs and utilizing platforms like Rippit to enhance clinician performance and training.
Highest-signal resume keywords
Active MD, DO, NP, Or PA License5+ Years Clinical Practice2+ Years Clinical Quality WorkExperience Running QA ProgramHands-On Experience With Rippit
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chart AuditsPeer ReviewRubric-Based ReviewData TrackingReport BuildingTrend AnalysisClinical EvaluationAutomation ImplementationCalibration SessionsClinical SOP Updates
Soft Skills
Clear CommunicationSelf-DirectedEffective Remote Work
Tools & Technologies
RippitMaestroQAHealthieNabla
Certifications & Qualifications
Active MD, DO, NP, Or PA License
Industry Keywords
TelehealthPreventive MedicineMetabolic CareCardiovascular RiskHormone TherapyGLP-1sPeptidesLongevityConcierge Medicine
About the role
Key responsibilities & impact- Own the clinical QA program for all Lifeforce clinicians, including review cadence, sampling approach, workflows, and documentation
- Audit telehealth visits and chart notes against the Lifeforce Clinical Evaluation Form and clinical SOPs
- Produce monthly QA scorecards for established clinicians, with quarterly and annual roll-ups
- Conduct targeted reviews triggered by complaints, missed standards, or safety concerns
- Escalate patient safety concerns to clinical leadership
- Own and administer Rippit, including scorecards, rubrics, review assignments, workflows, integrations, and user access
- Build and maintain QA reporting by clinician, visit type, membership type, and evaluation domain
- Provide scorecard data and context for clinician performance conversations
- Identify QA trends and make recommendations to clinical and training leadership
- Keep Rippit as the system of record for clinical QA data
- Implement automation for screening, scoring, risk-based sampling, flagging, and reporting
- Validate automated outputs against human review and improve accuracy
- Maintain the Clinical Evaluation Form, scoring benchmarks, scoring anchors, and calibration library
- Calibrate reviewers before live reviews and run ongoing calibration sessions
- Lead QA for newly onboarded clinicians from mock appointments through early visit and chart reviews
- Determine when new clinicians enter the standard monthly scorecard cycle
- Translate QA findings into training and curriculum updates
- Flag clinical SOP gaps and recommend updates to the Medical Director
- Evaluate clinicians against standards in their independent contractor agreements
- Partner with clinical leadership and People on documented follow-up
- Run the QA program as an individual contributor initially, with expected direct reports as the team grows
Requirements
What you’ll need- Active, unrestricted MD, DO, NP or PA license in good standing
- 5+ years of clinical practice, including telehealth
- 2+ years in clinical quality work: chart audits, peer review, OPPE/FPPE, or clinical education
- Experience running a QA or audit program, including rubric-based review and keeping multiple reviewers consistent
- Hands-on experience administering a QA, audit, or review platform (Rippit, MaestroQA, or similar) and building reports in it
- Comfortable with data: tracking metrics, building reports, spotting trends, and explaining what they mean
- Working knowledge of, and interest in, preventive and metabolic care, including lipids and cardiovascular risk, hormone therapy, GLP-1s, and peptides
- Clear written and verbal communication
- Self-directed and effective in a fully remote environment
- Preferred: Experience in longevity, concierge, or preventive medicine
- Preferred: Experience using automation or AI tools in a QA or audit workflow
- Preferred: Experience with Healthie, Nabla, or similar EHR and AI scribe tools
- Preferred: Training in motivational interviewing
- Preferred: Experience growing a function from a team of one, including hiring and managing reviewers
Benefits
Comp & perks- Remote working environment
- Company-provided computer and other required equipment
- Generous benefits package including Healthcare, Dental, Vision, and Life Insurance
- Complimentary Lifeforce Membership for Full Time Employees