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Clinical Counselor
Lifelancer. Deliver on-demand single session consultations, clinical assessments, triage, and informational services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering on-demand mental health support through various communication modalities, utilizing advanced technology platforms to enhance member experience. Holds a valid clinical license and possesses crisis intervention experience, with a strong focus on rapport-building and facilitating positive behavior changes.
Highest-signal resume keywords
Valid Behavioral Health Clinical LicenseCrisis Intervention ExperienceProficiency in Technology PlatformsExperience with Diverse PopulationsFamiliarity with Brief Therapy Models
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis InterventionBehavioral Health ServicesMotivational InterviewingClinical AssessmentsTriageBehavior Change FacilitationEAP ExperienceMultitasking AbilitiesConsultation Delivery
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationRapport-Building Skills
Tools & Technologies
Technology PlatformsCall Center ToolsVideo Communication ToolsChat Communication Tools
Certifications & Qualifications
LPCLMFTLCSWLMHCLCMHCLICSWClinical Psychologist
Industry Keywords
Mental Health SupportCrisis InterventionBehavioral HealthSocial ServicesDiverse PopulationsBrief Therapy ModelsEAP
About the role
Key responsibilities & impact- Deliver on-demand single session consultations, clinical assessments, triage, and informational services
- Leverage advanced technology platforms to enhance customer experience and optimize outcomes
- Connect members to the right solutions at the right time
- Support members through their preferred communication modality: phone, video, or chat
- Provide immediate, 24/7 mental health support to members
Requirements
What you’ll need- Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW or Clinical Psychologist) in the state where the candidate will work
- 1+ years of crisis intervention experience
- Strong written and verbal communication skills
- Excellent multitasking abilities
- Proficiency in using various technology platforms and tools
- Call center work experience (preferred)
- Experience delivering services via chat, video, and phone (preferred)
- Strong rapport-building skills (preferred)
- Experience facilitating positive behavior changes (preferred)
- 1+ years of EAP, Behavioral Health, or Social Services experience (preferred)
- Experience working with diverse populations (preferred)
- Familiarity with brief therapy models and Motivational Interviewing (preferred)
- Master’s degree in a behavioral health or counseling field
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being