Clinical Payments Specialist

Lifelancer

. End-to-end management of global investigator payments for assigned studies .

Posted 9/16/2026full-timeRemote • JapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing global investigator payments, ensuring compliance with Clinical Trial Agreements, and providing detailed budgetary forecasts. Proficient in data analysis and communication, facilitating collaboration between clinical research teams and investigative sites.

Highest-signal resume keywords

Global Investigator Payment ManagementBudget Analysis and ForecastingKnowledge of ICH and GCP RegulationsFluency in Japanese LanguageAdvanced Microsoft Office Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPayment ReconciliationQualitative Data EntryData ValidationProject ManagementContract ManagementBudgetingFinancial ReportingRegulatory ComplianceAudit Preparation

Soft Skills

Excellent Written and Verbal CommunicationStrong Interpersonal SkillsOrganizational SkillsAbility to Work IndependentlyCustomer Service Orientation

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPointMicrosoft Publisher

Industry Keywords

Contract Research Organization (CRO)Clinical Trial AgreementFood and Drug Administration (FDA)European Union (EU) DirectivesGood Clinical Practice (GCP)

About the role

Key responsibilities & impact

End-to-end management of global investigator payments for assigned studies
Collect information from all teams, systems, and tools as needed on a timely and proactive basis
Understand global contract terms, budgets, and payment schedules to ensure payments to investigative sites align with the Clinical Trial Agreement
Analyze and present data for various stakeholders
Act as a liaison between investigative sites, clinical research teams, and other functional leaders
Perform payment reconciliations at mandated intervals
Complete analysis of budgeted versus actual spend and review findings with the project team
Develop and provide budgetary forecasts related to investigator payments
Develop and distribute consolidated monthly payment reports detailing paid and unpaid sites
Participate in client and project team meetings
Prepare for, participate in, and follow up on audits and inspections
Participate in required and applicable training
Serve as the point of contact for investigator-related queries
Identify trends in underpayments and overpayments
Evaluate trends and work toward resolution and improvement of revenue cycle processes
Collaborate with financial and clinical departments
Research and identify payment discrepancies
Provide customer service to internal Worldwide Clinical Trials teams and external sites and sponsors
Perform other duties as assigned

Requirements

What you’ll need

Excellent written and verbal communication skills
Ability to work independently and as a team member
Strong interpersonal skills in a fast-paced and rapidly changing environment
Ability to exercise independent judgment with sensitivity to decisions requiring supervisory approval
Ability to handle multiple tasks, including rapid response in generating new documents, forms, and tools
Strong organizational skills, including the ability to develop naming conventions and filing architecture
Advanced skills in Microsoft Office applications, including Microsoft Word, Access, Excel, PowerPoint, and Publisher
Knowledge and understanding of International Council for Harmonisation (ICH), Good Clinical Practice (GCP), and Food and Drug Administration (FDA) or European Union (EU) directive regulations, as applicable, as well as local regulatory requirements
Excellent spoken and written English skills, as well as fluency in the language of the country of location
At least two years of experience with a Contract Research Organization (CRO) or pharmaceutical company in a relevant role involving qualitative data entry, data validation in finance, project management, or contracts is preferred
Four-year college curriculum or university degree, OR two-year college curriculum and one or more years of experience in office administration or a similar position, OR skill sets and proven performance equivalent to the above
Advanced English proficiency
Fluency in Japanese language is a mandatory requirement
Energetic, diligent, and customer-oriented

Benefits

Comp & perks

Equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law