Managed Services Consultant – Commercial Vault

Lifelancer

. Provide post-go-live consulting and administrative support for multiple clients .

Posted 9/18/2026full-timeRemote • Wisconsin • United StatesMid-LevelSenior💰 $70,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and supporting content management software, particularly Veeva Vault, while providing exceptional customer service and consulting support. Proficient in understanding life sciences compliance requirements and managing client expectations effectively.

Highest-signal resume keywords

Veeva Vault ExperienceContent Management Software ConfigurationCustomer Service ExperienceLife Sciences Compliance UnderstandingProject Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content Management Software ConfigurationData Import/ExportReport CreationDashboard DevelopmentClient Requirement Analysis

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationClient ManagementExpectation Setting

Tools & Technologies

Veeva VaultOpenTextDocumentum/EMCLiquentNext Docs

Industry Keywords

Life Sciences Content ManagementTaxonomyMetadataBusiness ProcessesCompliance Requirements

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Provide post-go-live consulting and administrative support for multiple clients
Configure enhancements for live applications, including business processes, taxonomy and metadata, features and functionality, security, and notifications
Perform bulk imports, exports, and updates of content and data
Recommend application features, usage, and best practices
Maintain production and sandbox environments
Create reports and dashboards
Support customers using Veeva’s commercial and medical content management solutions, including Vault PromoMats and Vault Medical

Requirements

What you’ll need

3+ years experience configuring/supporting/implementing content management software or related services delivery
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience managing clients requests and setting expectations
Excellent verbal and written communication skills
Bachelor’s degree or equivalent relevant experience
Understanding of life sciences content management principles, types, and taxonomies
Understanding of life sciences compliance requirements
Experience with Veeva Vault, OpenText, Documentum/EMC, Liquent, and/or Next Docs
Project management experience (nice to have)

Benefits

Comp & perks

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Remote work flexibility from home or office
Potential variable bonus and/or stock bonus
Travel opportunities at select times of the year for internal events