Part-Time Customer Service Representative

LifeMD

. Greet patients with a warm and welcoming presence and serve as the face of the Virtual Care platform .

Posted 9/30/2026part-timeRemote • United StatesJuniorMid-Level💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on patient interaction and support, while maintaining confidentiality and managing sensitive information. Proficient in remote work environments and experienced in collaborating with medical teams for effective patient scheduling.

Highest-signal resume keywords

Customer Service ExperienceRemote Work ExperienceProblem Solving SkillsMedical Field ExperienceLeadership and Guidance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CoordinationClaims ExperienceAccount Management

Soft Skills

Courteous CommunicationProfessional Manner

Tools & Technologies

Google Suite

Industry Keywords

Virtual CarePatient Scheduling

About the role

Key responsibilities & impact

Greet patients with a warm and welcoming presence and serve as the face of the Virtual Care platform
Answer calls from patients in a courteous and professional manner
Provide patients with solutions to their inquiries
Maintain patient accounts and information
Work with the medical team to handle patient scheduling
Provide leadership and guidance to other Customer Service Representatives

Requirements

What you’ll need

2+ years of related work experience, which can include call center, patient coordination or claims experience
Must have 2+ years of remote work experience
Ability to work confidential and sensitive information
Computer literate and proficient in Google Suite
Strong problem solving and decision-making skills
Experience working in the medical field

Benefits

Comp & perks

Retirement Plan (401k, Roth 401k)