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ADA & Leave Specialist
LifeStance Health. Oversee day-to-day administration of leave of absence and accommodation programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of leave and accommodation programs, including ADA, FMLA, and state-specific leave laws, while ensuring compliance with regulatory requirements. Capable of managing complex cases and providing guidance on accommodation solutions that balance business needs and employee experience.
Highest-signal resume keywords
Advanced Knowledge Of ADAAdvanced Knowledge Of FMLAAdvanced Knowledge Of PWFAAdvanced Knowledge Of USERRAExperience Handling Complex Accommodation Cases
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Leave AdministrationDisability ManagementCase ManagementRegulatory ComplianceReturn-To-Work ProcessesMedical Documentation ReviewAccommodation SolutionsFMLA AdministrationADA Accommodation ManagementShort-Term And Long-Term Disability Programs
Soft Skills
Strong Communication SkillsProblem-Solving SkillsCoaching And Training Abilities
Industry Keywords
Leave Of AbsenceAccommodation ProgramsMulti-State Leave AdministrationHigh-Volume Shared ServicesSOP DevelopmentKnowledge ArticlesEmployee Experience Improvement
About the role
Key responsibilities & impact- Oversee day-to-day administration of leave of absence and accommodation programs
- Serve as the team's primary subject matter expert for complex cases
- Ensure compliance with federal, state, and local leave and disability regulations
- Partner with HR, Legal, managers, and third-party administrators
- Manage leave and accommodation cases, including escalations
- Lead the interactive process for complex ADA accommodation requests
- Review medical documentation and evaluate accommodation options with HR and Legal
- Determine appropriate accommodation solutions while balancing business needs and regulatory requirements
- Manage escalated accommodation cases and consult with managers and HR partners
- Ensure timely documentation and case management throughout the accommodation lifecycle
- Provide coaching, training, and guidance on complex leave and accommodation issues
- Oversee administration of FMLA, ADA leave, military leave, personal leave, disability leave, workers' compensation coordination, and state-specific leave programs
- Review leave cases and provide direction on eligibility, entitlements, extensions, and return-to-work decisions
- Ensure compliance with regulatory notice and documentation requirements
- Identify compliance risks and recommend corrective actions
- Support audits, investigations, and legal inquiries related to leave and accommodations
- Maintain accurate case documentation and reporting
- Identify opportunities to improve leave and accommodation processes, workflows, and employee experience
- Develop and maintain SOPs, knowledge articles, and training materials
Requirements
What you’ll need- 5+ years of leave, disability, accommodation
- Advanced knowledge of ADA
- Advanced knowledge of FMLA
- Advanced knowledge of PWFA
- Advanced knowledge of USERRA
- Advanced knowledge of state leave laws
- Advanced knowledge of Short-Term and Long-Term Disability programs
- Advanced knowledge of return-to-work processes
- Experience handling complex accommodation and leave cases
- Strong communication and problem-solving skills
- Ability to interpret regulations and apply them to business situations
- Multi-state leave administration experience (preferred)
- Experience with complex ADA accommodations (preferred)
- Experience in a high-volume shared services or HR operations environment (preferred)
- Ability to sit, stand, bend, talk, hear, walk, and lift or move objects up to 25 pounds
- Required vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- AD&D insurance
- Short- and long-term disability insurance
- Life insurance
- 401k retirement savings with employer match
- Paid parental leave
- Paid time off
- Holiday pay
- Employee Assistance Program
- Competitive bonus plan
- Reasonable accommodations for applicants and employees with disabilities