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Head of Clinical Quality and Regulatory
LifeStance Health. Lead enterprise clinical quality, patient safety, critical incident management, quality-of-care, regulatory readiness, and accreditation programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading clinical quality and regulatory programs, with a strong focus on accreditation, incident management, and performance improvement in complex healthcare environments. Proven ability to influence executive stakeholders and develop leadership pipelines while ensuring compliance with regulatory standards.
Highest-signal resume keywords
Clinical Quality LeadershipRegulatory OversightAccreditation ManagementPerformance ImprovementExecutive Stakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Strategy DevelopmentIncident Reporting ManagementCorrective Action PlanningData Analysis and ReportingProcess MappingRoot Cause AnalysisChart AuditsRisk ManagementBehavioral Health Service DeliveryQuality Data Interpretation
Soft Skills
Coaching and DevelopmentInfluencing StakeholdersTeam LeadershipInclusivity and SensitivityCommunication Skills
Tools & Technologies
Quality Management PlatformsEHR SystemsWorkflow SolutionsPerformance Management SystemsIncident Management Systems
Certifications & Qualifications
CPHQLean Six Sigma Green BeltLean Six Sigma Black Belt
Industry Keywords
Healthcare ComplianceAccreditation StandardsJoint CommissionMulti-State Survey LeadershipClinical OperationsBehavioral HealthQuality AssuranceRisk ManagementPerformance Improvement InitiativesRegulatory Readiness
About the role
Key responsibilities & impact- Lead enterprise clinical quality, patient safety, critical incident management, quality-of-care, regulatory readiness, and accreditation programs
- Set strategy, operating model, standards, governance cadence, and accountability mechanisms for a nationally consistent quality function
- Lead, coach, and develop regionally aligned Clinical Quality & Regulatory Managers
- Manage hiring, onboarding, performance management, career development, regional coverage, and workload balancing
- Partner with Clinical Operations, Practice Operations, field leaders, the COO, and senior clinical operations leadership on enterprise quality, accreditation, and risk initiatives
- Ensure timely execution and completion of incident reporting and lifecycle processes
- Maintain incident classification and reporting standards and consolidate regional findings into enterprise themes and risk views
- Prioritize corrective action investments and validate sustained improvement
- Oversee enterprise morbidity and mortality rounds
- Lead accreditation surveys, state licensure reviews, regulatory readiness, market responses, and plans of correction through validated closure
- Define and execute medical-necessity chart audits and support payer-audit countermeasures
- Maintain continuous survey readiness and organized supporting documentation
- Partner with Compliance and Legal on boundaries between clinical documentation, medical necessity review, and billing integrity
- Track regulatory and accreditation changes and translate them into operational guidance
- Prepare and present quality reporting to enterprise governance forums and support board-level reporting
- Manage and standardize peer review processes and committee materials
- Secure regional executive sponsorship for the regional triad model
- Serve as an escalation point for managers
- Carry a defined regional portfolio, including chart audits, investigations, trending, and countermeasure work
- Lead investigations of sentinel-level events, significant legal or reputational exposure, and cross-regional patterns
- Provide quality-team coverage during leave, vacancies, or surges
- Define Quality team reporting cadence and quarterly enterprise roll-ups
- Partner with analytics and technology teams on platform-based workflow solutions
- Apply process mapping, root cause analysis, and countermeasure design
- Represent clinical quality requirements in enterprise systems work, including EHR transitions and measurement-based care initiatives
- Travel up to 50% to supported regions for audits, survey support, and leadership presence
Requirements
What you’ll need- Master's degree in a behavioral health discipline, nursing, or a related clinical field
- Ten or more years in behavioral health service delivery, clinical quality, or clinical operations
- Executive-level responsibility for quality strategy, regulatory oversight, performance improvement, and organizational risk management across complex healthcare environments
- Six or more years of leadership experience managing directors, managers, and/or cross-functional teams
- Success influencing executive stakeholders, leading large-scale quality transformation initiatives, and developing leadership pipelines
- Track record of hiring, coaching, and developing clinical or quality professionals
- Experience leading regulatory readiness, accreditation, state licensure, and payer audit activities related to clinical quality and documentation
- Experience developing and executing corrective action plans that drive sustained compliance
- Ability to build and interpret quality data and present findings to executive and board-level audiences
- Willingness to carry selected direct casework alongside leadership responsibilities
- Legally authorized to be employed in the United States
- Awareness, inclusivity, sensitivity, humility, and experience working with diverse populations
- Multi-state or national behavioral health experience preferred
- Joint Commission or multi-state survey leadership experience preferred
- Lean or Six Sigma green or black belt experience preferred
- CPHQ or comparable quality credentials or experience preferred
- Experience with peer review, credentialing and privileging, and focused or ongoing professional practice evaluation preferred
- Experience implementing a quality, incident, or risk management platform preferred
- Residence within one of the supported regions preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- AD&D insurance
- Short- and long-term disability insurance
- Life insurance
- 401k retirement savings with employer match
- Paid parental leave
- Paid time off
- Holiday pay
- Employee Assistance Program
- Bonus and equity potential
- Reasonable accommodation for disabilities