Insurance Verification Coordinator

LifeStance Health

. Verify patient medical insurance benefits through phone and online access for private insurance companies, Medicare, and Medicaid .

Posted 10/5/2026full-timeRemote • United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in verifying patient medical insurance benefits, including compatibility with procedures and obtaining pre-certifications. Proficient in data entry and maintaining accurate documentation within billing systems while supporting team collaboration and reporting needs.

Highest-signal resume keywords

Medical Billing ExperienceInsurance Products KnowledgeAutomated Billing SystemsData Entry ProficiencyTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Insurance VerificationPre-CertificationBilling System SoftwareData EntryInsurance Benefit Compatibility

Soft Skills

TeamworkIndependent WorkCultural Competence

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

MedicareMedicaidPatient BenefitsBilling ProcessDiverse Ethnic Backgrounds

About the role

Key responsibilities & impact

Verify patient medical insurance benefits through phone and online access for private insurance companies, Medicare, and Medicaid
Determine insurance benefit compatibility with LifeStance procedures and visits, including therapy, medication services, and telehealth
Re-verify existing patient insurance coverage and determine whether plans consider selected products appropriate based on patient need
Obtain pre-certification or authorization for procedures and enter it into billing system software
Complete data entry and forms documenting patient benefits coverage
Alert office staff about uninsured or underinsured patients
Provide accurate, detailed insurance benefits information and record it in the billing system
Work escalated accounts to facilitate a smooth billing process
Maintain accurate verification documentation in patient electronic charts
Serve as a resource to other teams regarding patient benefits
Support leadership with daily, weekly, and monthly reporting needs

Requirements

What you’ll need

High school diploma or GED equivalent required
1+ year of medical facility or medical office billing experience
Professional experience and understanding of insurance products and coverage types
Experience with automated billing systems preferred
Experience with training in business office activities preferred
Ability to work both in a team environment and independently
Legally authorized to be employed in the United States
Experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
AD&D insurance
Short- and long-term disability insurance
Life insurance
401k retirement savings with employer match
Paid parental leave
Paid time off
Holiday pay
Employee Assistance Program