Practice Group Manager

LifeStance Health

. Provide direction, coaching, and support to team members and clinicians in assigned offices .

Posted 10/7/2026full-timePark Ridge • Illinois • United StatesMid-LevelSenior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong healthcare leadership with a focus on operational excellence, team building, and performance management. Proficient in financial oversight, workflow monitoring, and enhancing clinician and patient satisfaction.

Highest-signal resume keywords

Healthcare Leadership ExperienceFinancial Performance ManagementStrong Excel SkillsOperational Process ImplementationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare LeadershipFinancial ManagementOperational OversightPerformance ReportingAnalytical Skills

Soft Skills

CoachingTeam BuildingOrganizational SkillsAttention to DetailConflict Resolution

Tools & Technologies

Microsoft OfficeExcel

Industry Keywords

KPI ReportingPatient SatisfactionClinical Best PracticesWorkflow ProcessesHealthcare Operations

About the role

Key responsibilities & impact

Provide direction, coaching, and support to team members and clinicians in assigned offices
Serve as a local culture carrier and extension of operations leadership
Monitor workflow processes, outcomes, clinician/patient satisfaction, and performance measures
Manage financial performance, including revenue, center margin, and EBITDA targets
Coordinate office operations in accordance with standard operating procedures
Escalate and resolve facility issues
Manage monthly performance reporting, KPI variance reporting, and action plans
Implement operational and clinical processes and practices
Collaborate with shared services teams to support clinicians and patients
Manage local referral source relationships and promote LifeStance Health in local geographies
Assess patient capacity and clinician utilization
Build high-performing teams through selection, training, and performance management
Directly manage performance and engagement of clinicians and office staff
Provide administrative oversight and operational support for therapists and prescribers
Support clinician engagement, onboarding, and training
Partner with Intake to ensure patient matching and ramp-up of new clinical team members
Serve as the operations contact for clinician administrative questions and concerns
Oversee escalated patient complaints and drive resolution with clinical and medical leadership
Support case consultations, clinical documentation integrity, and clinical best practices
Communicate clinician dissatisfaction issues to operational and clinical directors
Mentor and engage strong performers and discuss career progression paths

Requirements

What you’ll need

Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required
Microsoft Office experience
Strong Excel skills, including pivot tables and formulas
Strong technical and analytical skills
Excellent written and verbal communication skills
Ability to handle sensitive and confidential information
Highly organized with strong attention to detail and accuracy
Ability to sit, stand, bend, talk, hear, and walk
Ability to lift and/or move objects up to 25 pounds
Required vision abilities include close, distance, color, peripheral, and depth vision, and ability to adjust focus

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
AD&D insurance
Short- and long-term disability insurance
Life insurance
401k retirement savings with employer match
Paid parental leave
Paid time off
Holiday pay
Employee Assistance Program