Practice Group Manager

LifeStance Health

. Provide direction, coaching, and support to team members and clinicians in assigned offices .

Posted 11/11/2026full-timeWestern Springs • Illinois • United StatesMid-LevelSenior💰 $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong healthcare leadership with a focus on operational excellence, team building, and financial performance management. Proficient in monitoring clinical processes and enhancing clinician and patient satisfaction through effective communication and support.

Highest-signal resume keywords

Healthcare Leadership ExperienceFinancial Performance ManagementOperational Process ImplementationTeam Building and Performance ManagementStrong Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare LeadershipFinancial Performance ManagementOperational Process ImplementationTechnical and Analytical SkillsKPI ReportingClinical DocumentationPatient Capacity AssessmentPerformance Measures MonitoringMicrosoft OfficeExcel (Pivot Tables, Formulas)

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationHighly OrganizedAttention to DetailMentoring and Coaching

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

HealthcareClinician EngagementPatient SatisfactionService ExcellenceReferral Source Management

About the role

Key responsibilities & impact

Provide direction, coaching, and support to team members and clinicians in assigned offices
Serve as local culture carrier and extension of operations leadership
Monitor workflow processes, outcomes, clinician/patient satisfaction, and performance measures
Manage financial performance, including revenue, center margin, and EBITDA targets
Coordinate office operations and resolve facility issues
Report monthly KPIs, variances, and action plans
Implement operational and clinical processes to drive service excellence
Collaborate with shared services teams to support clinicians and patients
Manage local referral source relationships and promote LifeStance Health
Assess patient capacity and clinician utilization
Build high-performing teams through selection, training, and performance management
Directly manage performance and engagement of clinicians and office staff
Provide administrative oversight and operational support for therapists and prescribers
Support clinician engagement, onboarding, and training
Partner with Intake to match patients and ramp new clinicians
Serve as operations contact for clinician administrative questions
Oversee escalated patient complaints and drive resolution
Support case consultations, clinical documentation, integrity, and clinical best practices
Communicate clinician dissatisfaction issues to operational and clinical leadership
Mentor and engage strong performers and discuss career progression

Requirements

What you’ll need

Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required
Microsoft Office experience
Strong Excel skills (pivot tables, formulas, etc.)
Strong technical and analytical skills
Excellent written and verbal communication skills
Ability to handle sensitive and confidential information
Highly organized with strong attention to detail and accuracy
Ability to sit, stand, bend, talk, and hear
Ability to walk frequently
Ability to lift and/or move objects up to 25 pounds
Required vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
AD&D insurance
short- and long-term disability insurance
life insurance
401k retirement savings with employer match
paid parental leave
paid time off
holiday pay
Employee Assistance Program
Reasonable accommodations for applicants and employees with disabilities