Practice Group Manager

LifeStance Health

. Provide direction, coaching, and support to team members and clinicians in assigned offices .

Posted 10/2/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSenior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong healthcare leadership with a focus on operational excellence, financial performance management, and team development. Proficient in monitoring clinical and operational processes to ensure high standards of patient care and satisfaction.

Highest-signal resume keywords

Healthcare LeadershipFinancial Performance ManagementTeam DevelopmentOperational Process ImplementationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft OfficeExcelPivot TablesFormulasTechnical SkillsAnalytical Skills

Soft Skills

Communication SkillsOrganizational SkillsAttention to DetailCoachingMentoring

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

HealthcarePatient SatisfactionPerformance MeasuresOperational ObjectivesClinical Best Practices

About the role

Key responsibilities & impact

Provide direction, coaching, and support to team members and clinicians in assigned offices
Serve as a local culture carrier and extension of operations leadership
Monitor workflow processes, outcomes, clinician/patient satisfaction, and performance measures
Ensure offices meet or exceed clinical, operational, and financial objectives
Manage financial performance, including revenue, center margin, and EBITDA targets
Coordinate office operations and resolve facility issues
Report monthly key performance indicators, variance reports, and action plans
Provide root causes and action plans for underperformance
Implement operational and clinical processes and practices
Collaborate with shared services teams to support clinicians and patients
Manage referral source relationships and promote LifeStance Health in local geographies
Assess patient capacity and clinician utilization
Build high-performing teams through selection, training, and performance management
Directly manage clinicians and office coordination staff
Provide administrative oversight and operational support for therapists and prescribers
Support clinician engagement, onboarding, and training
Partner with Intake to match patients and ramp new clinical team members
Serve as operations contact for clinician administrative questions
Oversee escalated patient complaints and drive resolution
Support clinical consultations, documentation integrity, and clinical best practices
Communicate clinician dissatisfaction issues to operational and clinical leadership
Mentor and engage strong performers and discuss career progression

Requirements

What you’ll need

Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required
Microsoft Office experience
Strong Excel skills, including pivot tables and formulas
Strong technical and analytical skills
Excellent written and verbal communication skills
Ability to handle sensitive and confidential information
Highly organized with strong attention to detail and accuracy
Ability to sit, stand, bend, talk, hear, and walk
Ability to lift and/or move objects up to 25 pounds
Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
AD&D insurance
Short-term disability insurance
Long-term disability insurance
Life insurance
401k retirement savings with employer match
Paid parental leave
Paid time off
Holiday pay
Employee Assistance Program