RCM Supervisor

LifeStance Health

. Supervise and lead RCM staff, including performance management metrics .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $61,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Cycle Management operations, particularly in Outpatient Mental Health and Commercial payors, while effectively leading and developing a team to enhance performance and efficiency. Proficient in managing compliance with Medicare regulations and HIPAA, alongside strong communication and organizational skills.

Highest-signal resume keywords

Revenue Cycle ManagementSupervisory ExperienceUB-04 KnowledgeHIPAA ComplianceMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical BillingA/R ManagementCPT CodingICD-9 CodingEOB InterpretationPerformance Management MetricsQuality EvaluationsAction Plan DevelopmentTime and Attendance ProtocolPHI Handling

Soft Skills

Effective CommunicationOrganizational SkillsTeam DevelopmentMotivationInclusivity Awareness

Tools & Technologies

MS Office SuiteExcelWord

Industry Keywords

Outpatient Mental HealthCommercial PayorsMedicare RegulationsComplianceProtected Health Information

About the role

Key responsibilities & impact

Supervise and lead RCM staff, including performance management metrics
Complete monthly quality evaluations
Monitor staff scheduling and adherence to time and attendance protocol
Maintain workload balance, maximize efficiency, eliminate rework, and reduce cost across RCM operations
Identify issues and develop action plans to mitigate or resolve them, escalating as needed
Train, develop, motivate, and assist team members in improving skills, knowledge, and attitude
Maintain a work environment that promotes communication, morale, engagement, and team-member growth
Identify performance deficiencies and opportunities and implement action plans
Respond promptly to requests from staff, leadership, and centers, including account research and resolution
Complete accounts referred to the Supervisor in a timely manner
Attend or hold assigned meetings and document agendas and notes as needed

Requirements

What you’ll need

High School diploma or GED equivalent
4+ years of experience in medical billing/RCM; supervisory experience or demonstrated leadership
Advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 codes
Excellent working knowledge of Revenue Cycle Management operations with specific focus on Outpatient Mental Health payors and Commercial payors, including Medicare regulations and compliance and HIPAA
Proficient in MS Office suite; intermediate to advanced Excel and Word skills
Clear, effective, and accurate verbal and written communication skills
Organizational and prioritization skills sufficient to effectively manage multiple, concurrent initiatives
Handling of all PHI (Protected Health Information) and Patient Identifiable Data with discretion and confidentiality
Legally authorized to be employed in the United States
Awareness, inclusivity, sensitivity, humility, and experience working with individuals from diverse backgrounds and identities

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
AD&D insurance
Short- and long-term disability insurance
Life insurance
401k retirement savings with employer match
Paid parental leave
Paid time off
Holiday pay
Employee Assistance Program