RCM Supervisor

. Supervise and lead RCM staff, including managing performance metrics .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $61,000 - $73,000 per yearWebsite

Key responsibilities & impact

Supervise and lead RCM staff, including managing performance metrics
Complete monthly quality evaluations
Monitor staff scheduling and adherence to time and attendance protocol
Manage RCM operations, including workload balance, efficiency, rework reduction, and cost reduction
Identify issues, develop action plans, and escalate as needed
Train, develop, motivate, and assist team members in improving skills, knowledge, and attitude
Maintain a work environment that promotes communication, morale, engagement, and team-member growth
Identify performance deficiencies and opportunities and implement action plans
Respond to requests, emails, messages, telephone calls, issues, escalations, account research, and resolutions from staff, leadership, and centers
Complete accounts referred to the Supervisor in a timely manner
Attend or hold assigned meetings and document agendas and notes as needed

What you’ll need

High School diploma or GED equivalent
4+ years of experience in medical billing/RCM; supervisory experience or demonstrated leadership
Advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 codes
Excellent working knowledge of Revenue Cycle Management operations, with specific focus on Outpatient Mental Health payors and Commercial payors
Knowledge of Medicare regulations and compliance and HIPAA
Proficient in MS Office suite
Intermediate to advanced Excel and Word skills
Clear, effective, and accurate verbal and written communication skills
Organizational and prioritization skills sufficient to effectively manage multiple, concurrent initiatives
Ability to handle PHI and Patient Identifiable Data with discretion and confidentiality
Legally authorized to be employed in the United States
Experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture

Comp & perks