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LILT

Senior Product Manager, Translation Quality – Platform

LILT

. Own the roadmap, tradeoffs, and delivery sequencing for translation quality, expert and linguist experience, and customer-facing reporting .

Posted 10/27/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in AI Review and AI QA product delivery, focusing on translation quality and customer-facing analytics. Proficient in defining quality metrics, leading cross-functional collaboration, and managing multi-customer backlogs effectively.

Highest-signal resume keywords
AI Review And QA Product DeliveryQuality Measurement And EvaluationSQL Or Similar ToolsTranslation Production And Linguist WorkflowsClear Communication Across Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quality MeasurementAcceptance Criteria DefinitionPrompt Writing And TestingAI Feature MeasurementTroubleshootingDocumentationWorkflow AutomationMetrics DefinitionPrototypingBacklog Prioritization
Soft Skills
Clear CommunicationLeadershipCollaborationProblem-SolvingCustomer Discovery
Tools & Technologies
Embedded AnalyticsBI ToolsAPIsAdmin SettingsPermissions
Industry Keywords
Localization ProductionLanguage QualityMQMTerminology ManagementB2B SaaS

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own the roadmap, tradeoffs, and delivery sequencing for translation quality, expert and linguist experience, and customer-facing reporting
  • Lead AI Review and AI QA product delivery from problem definition through evaluation, requirements, UAT, and release
  • Define quality measurement, evaluation questions, acceptance criteria, benchmarks, and customer-facing evidence
  • Own customer-facing analytics for translation quality, turnaround time, spend, and usage
  • Improve tools and experiences used by experts and linguists to review, assess, and deliver translations
  • Lead customer discovery, technical conversations, product triage, and product escalations
  • Write PRDs, acceptance criteria, UAT plans, release notes, and communicate decisions and progress
  • Take ownership of selected broader Platform initiatives such as workflow automation, admin settings, permissions, or account structures
  • Collaborate with Engineering, Applied AI and Research, Data Engineering, Production, Quality, Customer Engineering, Customer Success, Forward-Deployed Engineering, and customers

Requirements

What you’ll need
  • Demonstrated ability to use AI and agentic workflows for discovery, evaluation, analysis, requirements, documentation, and troubleshooting
  • Experience writing and testing prompts, running analyses, and building lightweight prototypes or tools
  • Understanding of AI feature measurement using test sets, precision and recall, acceptance rates, latency, cost, and error scoring
  • Ability to distinguish real quality gains from noise and explain tradeoffs across quality, speed, reviewer effort, and economics
  • Comfort with SQL or similar tools and defining metrics
  • Understanding of translation production, linguist workflows, review stages, and quality programs
  • Ability to prioritize multi-customer backlogs, write specifications and acceptance criteria, sequence work against capacity, and drive ambiguous work to closure
  • Ability to lead discovery and troubleshooting directly with enterprise customers
  • Clear communication across technical and non-technical teams
  • Preferred: background in localization production, operations, or language quality; MQM and terminology management
  • Preferred: experience with embedded analytics or BI tools in B2B SaaS
  • Preferred: experience supporting AI features in high-assurance or regulated environments
  • Preferred: platform product experience with admin settings, permissions, APIs, or account structures
  • Preferred: experience introducing AI-enabled operating practices
  • Candidates must be based in the United States or United Kingdom
  • LILT is unable to offer visa sponsorship

Benefits

Comp & perks
  • Global collaboration
  • Growth opportunities
  • Leading tools
  • Human-in-the-loop expertise and AI-enabled work environment