Technical Product Manager – Connectors

LILT

. Own connector strategy and roadmap, setting priorities and sequencing delivery .

Posted 9/29/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical product and integration portfolios, with a strong focus on API and SDK integration, customer engagement, and documentation. Proficient in utilizing AI tools and agentic workflows to enhance product delivery and troubleshooting processes.

Highest-signal resume keywords

Technical Product OwnershipAPI IntegrationAgentic WorkflowsCustomer EngagementDocumentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

APISDKData MappingError HandlingFile Round-TrippingRate LimitsObservabilityIntegration AssessmentTechnical Feasibility EvaluationAcceptance Testing

Soft Skills

Clear CommunicationProblem-SolvingPrioritizationCollaborationCustomer Troubleshooting

Tools & Technologies

WorkatoZapierTrayPrismaticParagonMergeAI ToolsContent Management Systems

Industry Keywords

Forward-Deployed EngineeringHigh-Assurance EnvironmentsRegulated EnvironmentsConnector Portfolio ReliabilityLocalization Workflows

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Own connector strategy and roadmap, setting priorities and sequencing delivery
Lead new connectors and capabilities from discovery through launch
Define requirements, validate prerequisites, establish acceptance criteria, and coordinate delivery and customer readiness
Turn customer implementations into scalable products with Forward-Deployed Engineering
Evaluate technical feasibility through third-party documentation and integration assessments
Own validation and acceptance testing, including integration behavior, file and tag handling, and customer requirements
Drive connector portfolio reliability by prioritizing issues and coordinating resolution
Lead technical customer conversations covering discovery, setup planning, scoping, troubleshooting, and readiness
Create documentation, runbooks, and guidance for implementation and support teams
Maintain visibility into connector status, risks, ownership, priorities, and customer impact
Use AI tools and agentic workflows to improve research, scoping, testing, documentation, and troubleshooting
Collaborate with Engineering, Solutions, Forward-Deployed Engineering, Customer Engineering, Customer Success, and customers

Requirements

What you’ll need

Track record of owning a technical product or integration portfolio
Ability to read code, reason about implementation tradeoffs, participate in architecture discussions, and build prototypes or tools when useful
Demonstrated ability to design and use agentic workflows for research, requirements, analysis, documentation, or troubleshooting
Strong understanding of APIs, SDKs, authentication, webhooks, data mapping, file round-tripping, rate limits, retries, error handling, and observability
Experience integrating multiple third-party systems and learning unfamiliar APIs, data models, and constraints
Ability to write clear specifications and prioritize competing customer needs
Confidence leading technical discovery and troubleshooting with customers
Ability to produce concise decisions, plans, documentation, status updates, and escalation guidance
Experience with CMS, content management, localization, or translation workflows is nice to have
Experience with Workato, Zapier, Tray, Prismatic, Paragon, or Merge is nice to have
Familiarity with TypeScript or a similar modern programming language is nice to have
Experience supporting enterprise integrations in high-assurance or regulated environments is nice to have
Familiarity with connector usage analytics and basic data analysis is nice to have
Experience introducing AI-enabled working practices across product and engineering teams is nice to have

Benefits

Comp & perks

Global collaboration and growth opportunities
Leading tools to do your best work
AI-assisted and automated hiring evaluation with human final decision-making
Equal opportunity and inclusive hiring process