Product Solutions Specialist

LimeFlight

. Serve as the primary product contact for customers during onboarding, implementation, and customization projects .

Posted 10/19/2026full-timeRemote • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in guiding customers through onboarding and implementation of SaaS products, ensuring alignment with business objectives and maximizing value. Proficient in gathering and documenting requirements, translating customer needs into structured specifications, and collaborating with cross-functional teams to deliver customized solutions.

Highest-signal resume keywords

5+ Years Experience In Product Specialist Or Business Analysis RolesStrong Understanding Of SaaS Products And Implementation ProcessesExcellent Communication And Stakeholder Management SkillsExperience Gathering And Documenting Business RequirementsMinimum English C1 Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SaaS ImplementationAPIsIntegrationsData ModelsFunctional SpecificationsUser StoriesAcceptance CriteriaSolution ValidationCustomer Requirements GatheringChange Management

Soft Skills

Excellent CommunicationStakeholder ManagementPresentation SkillsAttention To DetailHighly Organized

Industry Keywords

B2B SaaSOnboardingCustomization ProjectsUser Acceptance TestingDiscovery Workshops

About the role

Key responsibilities & impact

Serve as the primary product contact for customers during onboarding, implementation, and customization projects
Guide customers in adopting LimeFlight's recommended workflows, processes, and best practices
Advise customers on maximizing value from LimeFlight's products
Explain technical concepts, solution trade-offs, and implementation implications to business and technical stakeholders
Support rollout activities, user acceptance testing, training, and change management
Ensure delivered solutions achieve intended business outcomes and customer objectives
Lead discovery workshops covering customer processes, operational challenges, business objectives, and technical environments
Gather, challenge, refine, and validate customer requirements
Identify opportunities to use existing product capabilities before introducing customizations
Define solution approaches, user stories, functional specifications, and acceptance criteria
Partner with Product Managers on requirements affecting product strategy, roadmap decisions, or platform architecture
Own functional delivery of customization projects from discovery through deployment
Collaborate with engineering teams throughout development, testing, and rollout
Support solution validation, acceptance testing, and customer sign-off
Manage scope and expectations while balancing customer needs with product maintainability
Ensure delivered solutions are adopted and generate measurable customer value

Requirements

What you’ll need

5+ years of experience in Product Specialist or Business Analysis roles within a B2B SaaS environment
Strong understanding of SaaS products and software implementation processes
Strong technical understanding of SaaS platforms, APIs, integrations, data models, and software implementation concepts
Excellent communication and stakeholder management skills
Experience gathering and documenting business requirements
Strong presentation and customer-facing skills
Ability to translate customer needs into clear and structured requirements
Highly organized with strong attention to detail
Minimum English C1 proficiency
Currently residing in or relocating to Europe
Legally eligible to work full-time under an employment contract
No freelance or B2B contracts offered

Benefits

Comp & perks

Fully remote work arrangement
Ongoing learning opportunities
2 annual one-week team events
Equal opportunity and inclusive work environment