Integrated Absence Claims Specialist

Lincoln Financial

. Manage a workload of Short-Term Disability claims and associated leaves .

Posted 11/12/2026full-timeRemote • United StatesJunior💰 $26 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Short-Term Disability claims and conducting thorough interviews with claimants while ensuring compliance with company and state guidelines. Proficient in financial calculations and effective communication with various stakeholders.

Highest-signal resume keywords

Short-Term Disability Claims ManagementMedical Record ReviewFinancial CalculationsStrong Written CommunicationCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementMedical Record ReviewFinancial CalculationsDisability Management ClaimsAbsence Management Claims

Soft Skills

Strong Verbal CommunicationExcellent Organization SkillsMulti-Tasking Ability

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Short-Term DisabilityFamily Medical LeaveState BenefitsClaim DeterminationsCase Management

About the role

Key responsibilities & impact

Manage a workload of Short-Term Disability claims and associated leaves
Conduct initial and ongoing interviews with claimants
Obtain and review medical records
Make timely and ethical claim determinations
Communicate with claimants, employers and medical professionals by phone and email to gather information regarding Short-Term Disability Claims, Family Medical Leaves and state benefits
Collaborate with case managers, nurse case managers and consulting physicians
Review complex medical records and use tools and resources to determine approval durations and future action planning
Complete accurate financial calculations consistent with company and state guidelines

Requirements

What you’ll need

High School diploma or GED
1-2 years of experience in claims, leaves, or customer service
Strong written and verbal communication skills
Excellent organization skills with the ability to multi-task
Experience with disability and/or absence management claims
Strong mathematical skills for payment calculations (nice to have)

Benefits

Comp & perks

Clearly defined career tracks and job levels
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
Annual Incentive Program eligibility, discretionary and performance-based
Potential long-term incentives and sales incentives
Lincoln’s standard benefits package