Premium & Billing Service Processor

Lincoln Financial

. Manage premium and billing applications, including configuration/setup of new accounts in applicable systems .

Posted 9/17/2026full-timeRemote • Nebraska • United StatesJunior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing premium and billing applications, ensuring accuracy in account setup and resolving discrepancies. Capable of providing effective customer service while adhering to established procedures and quality standards.

Highest-signal resume keywords

Billing ExperienceAccounts Receivable KnowledgeMicrosoft Office Suite ProficiencyCustomer Service SkillsProcess Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Premium ManagementBilling ManagementReconciliationData AnalysisReporting

Soft Skills

Effective CommunicationAdaptabilityProblem-Solving

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Accounts PayableContract LanguageQuality StandardsProduction Standards

About the role

Key responsibilities & impact

Manage premium and billing applications, including configuration/setup of new accounts in applicable systems
Research discrepancies and conduct analysis to determine root cause
Ensure information is complete and in good order
Monitor premium and billing for proper completion, including balancing expenses
Troubleshoot premium and billing issues and resolve root causes
Manage basic reporting and complete terminations and reinstatements
Handle transfers of payments as needed
Provide customer service to internal and external stakeholders
Manage premium and billing cases according to established procedures and guidelines while meeting quality and production standards
Escalate complex issues and concerns to senior team members or management
Identify, recommend, and champion process improvements and organizational initiatives

Requirements

What you’ll need

High School or GED
0 - 1+ Years of billing, premium, and/or reconciliation experience that directly aligns with the specific responsibilities for this position
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to communicate effectively (verbal/written)
Accounts Receivable or Accounts Payable knowledge
Ability to work in a fast-paced environment with the ability to adapt as needed
Ability to articulate/alter provisions and comfort with contract language

Benefits

Comp & perks

Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
Eligibility for the discretionary Annual Incentive Program
Potential long-term incentives and sales incentives