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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in software quality assurance with a focus on voice and conversational AI testing, including API testing and automation. Proficient in troubleshooting and defect logging, with strong communication skills in English.
Highest-signal resume keywords
Software QA ExperienceVoice Agent TestingAPI TestingAutomation in Python or JavaScript/TypeScriptISTQB Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
E2E TestingAPI TestingRegression TestingAutomated TestingDefect LoggingTroubleshootingVoice TestingSpeech RecognitionSpeech OutputResponsible-AI Testing
Soft Skills
Clear CommunicationCollaboration
Tools & Technologies
JiraAzure DevOpsHammingCekuraCovalBotiumPromptfooDeepEvalLangSmithTwilio
Certifications & Qualifications
ISTQB Certification
Industry Keywords
Conversational AIVoice Testing PlatformsTelephony BasicsCustomer Journey ValidationUAT Support
Tech Stack
Tools & technologiesAzureJavaScriptPythonTypeScript
About the role
Key responsibilities & impact- Run E2E, API, integration, regression, and release tests on voice journeys across markets and configurations
- Prepare test data and expected outcomes
- Support business testers during UAT
- Run and extend automated suites and evaluation sets designed by the Senior
- Log defects with clear reproduction steps and transcripts, and follow them to closure
- Flag risks and blockers early
Requirements
What you’ll need- At least 3 years of experience in software QA
- At least 1 year of experience in testing voice or conversational AI
- Hands-on voice agent testing, including speech recognition and speech output basics, intents, latency, and reading transcripts
- Understanding why the same input can produce different AI outputs, and how to test for it
- API testing and basic automation in Python or JavaScript/TypeScript
- Jira or Azure DevOps and a test management tool
- Troubleshooting from logs and transcripts
- Clear written and verbal communication
- English at least B2
- Experience with voice testing platforms (Hamming, Cekura, Coval, Botium) is a plus
- Experience with LLM evaluation tools (Promptfoo, DeepEval, LangSmith) is a plus
- Experience with telephony basics (SIP, Twilio, Azure Communication Services) is a plus
- ISTQB certification is a plus
- Experience in Responsible-AI testing (PII, bias, safety) is a plus
- Experience validating customer journeys across multiple markets is a plus
Benefits
Comp & perks- Stable employment with an established employer on the market since 2008
- “Office as an option” model: choice to work remotely or in the office
- Workation in line with the workation policy
- Great Place to Work® certified employer
- Flexibility regarding working hours and preferred form of contract
- Comprehensive online onboarding program with a “Buddy” from day 1
- Cooperation with top-tier engineers and experts
- Unlimited access to the Udemy learning platform from day 1
- Certificate training programs
- Upskilling support, capability development programs, Competency Centers, knowledge sharing sessions, community webinars, and 110+ training opportunities yearly
- Internal promotion and career growth opportunities
- Diverse, inclusive, and values-driven community
- Autonomy to choose the way you work
- Referral bonuses
- Activities supporting well-being and health
- Opportunities to donate to charities and support the environment
- Modern office equipment purchased for you or available to borrow, depending on your location
