Senior Product Operations Manager

LiveKit

. Run the product team's operating cadence, including planning cycles, reviews, and recurring updates .

Posted 10/9/2026full-timeRemote • United States, CanadaSenior💰 $145,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product operations, including managing product team cadences, goal setting, and launch readiness. Proficient in utilizing AI tools, BI tools, and maintaining product development standards to enhance team effectiveness and product delivery.

Highest-signal resume keywords

Product Operations ExperienceStrong Writing SkillsAI Tools ProficiencyQuarterly Planning ExperienceTechnical Credibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementMetrics DefinitionData Quality EvaluationRoadmap Structure ManagementCustomer Insight Systems OperationOnboarding Program DevelopmentResearch Repository BuildingB2B Customer RecruitingGo-To-Market PreparationOKR Management

Soft Skills

Influencing Without AuthorityCommunication

Tools & Technologies

BI ToolsProduct Team ToolsAnalytics ToolsAI Tools

Industry Keywords

Product StrategyProduct Program ManagementEngineering-Led OrganizationsDeveloper ToolsAPIsInfrastructure

About the role

Key responsibilities & impact

Run the product team's operating cadence, including planning cycles, reviews, and recurring updates
Capture and communicate decisions and follow-ups
Retire or reshape ineffective product rituals
Own roadmap structure, accuracy, visibility, and audience-appropriate presentation
Run product-team goal setting and track quarterly progress
Partner with the data team on reporting and flag progress drift early
Maintain lightweight product development standards from problem framing through launch
Run internal launch readiness with marketing, including documentation, pricing, and go-to-market preparation
Operate customer insight systems, including research repositories, customer conversation pipelines, and synthesis of customer feedback
Own PM onboarding, ongoing training, community of practice, hiring, and leveling support
Select and manage product-team tools for roadmapping, analytics, and AI
Partner with the head of product to improve the product organization each quarter

Requirements

What you’ll need

6+ years of experience, with at least 3 in product operations or a closely related role
Experience supporting a product team in product operations, chief of staff to a product leader, product program management, or product strategy and operations
Designed a product team's operating cadence from scratch at a scaling company
Strong writing skills for templates, updates, plans, and documentation
Comfortable defining metrics, working in BI tools, and evaluating data quality
Technical credibility with developers and engineering-led organizations
Ability to influence without authority in highly autonomous engineering teams
Heavy use of AI tools and ability to help others use them
Experience with developer tools, APIs, infrastructure, or AI companies preferred
Experience running quarterly planning or OKRs preferred
Experience building a research repository or B2B customer recruiting program preferred
Experience building a PM onboarding program or career ladder preferred
Experience working with go-to-market teams on launch readiness and product stage definitions preferred
Product management experience preferred
Legally authorized to work in the US or country of residence

Benefits

Comp & perks

Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy
Opportunity to contribute to open source alongside world-class engineers
Opportunity to build something truly impactful to the world