Capability & Readiness Assistant Manager

Lloyds Banking Group

. Support operational readiness, colleague capability, implementation activity and business transition across Financial Crime change initiatives .

Posted 11/6/2026full-timeBirmingham • United KingdomMid-LevelSenior💰 £44,901 - £49,890 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering training interventions, supporting operational readiness, and facilitating change adoption within Financial Crime initiatives. Proficient in AML, KYC, and related compliance areas, with strong organizational and problem-solving skills.

Highest-signal resume keywords

Training Design And DeliveryOperational Readiness SupportFinancial Crime ExperienceChange ManagementCoaching And Capability Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DesignCapability FrameworksLearning SolutionsImplementation SupportProcess AdoptionChange AdoptionOperational ChangeMigration SupportTransaction MonitoringCustomer Due Diligence

Soft Skills

Organizational SkillsProblem-Solving SkillsRelationship BuildingFacilitation SkillsCommunication Skills

Certifications & Qualifications

Learning & DevelopmentTrain-the-TrainerBusiness ReadinessChange Management

Industry Keywords

Financial CrimeAMLKYCCustomer Risk AssessmentSanctionsScreeningSARsQuality Assurance

About the role

Key responsibilities & impact

Support operational readiness, colleague capability, implementation activity and business transition across Financial Crime change initiatives
Design and deliver specialist training interventions
Ensure new processes, controls and technologies are effectively adopted
Work with Delivery Managers, Business Analysts, Operational Leaders and Financial Crime SMEs
Support SME training and capability development
Support transition and migration activity
Drive operational readiness and change adoption
Support knowledge management and procedure governance
Provide implementation support and early-life stabilisation
Help embed and sustain change within operational teams
Coach and support operational colleagues through change

Requirements

What you’ll need

Demonstrable experience designing and delivering training, coaching or capability activity
Strong experience supporting operational readiness and implementation
Experience within Financial Crime or a related area
Good understanding of AML, KYC, Customer Due Diligence or Transaction Monitoring
Confidence facilitating groups and translating complex information into clear training, guidance and communications
Experience supporting colleagues through change and building relationships across operational, change and stakeholder teams
Strong organisational and problem-solving skills
Experience balancing priorities and identifying improvement opportunities
Relevant experience in business readiness, operational change, migration, transition or insourcing programmes would be useful
Experience designing learning solutions, training pathways, capability frameworks or colleague accreditation programmes would be useful
Experience supporting implementation of new technology, processes or ways of working would be useful
Broader Financial Crime experience in Transaction Monitoring, Investigations, Customer Risk Assessment, Sanctions, Screening, SARs or Quality Assurance would be useful
Relevant professional development or qualifications in Learning & Development, Train-the-Trainer, Business Readiness or Change Management would be useful
Relevant transferable experience encouraged
Ability to work full time, 35 hours per week

Benefits

Comp & perks

Flexible working options, including hybrid working and job share
Pension contribution of up to 15%
Annual performance-related bonus
Share schemes including free shares
Adaptable benefits such as discounted shopping
28 days holiday plus bank holidays
Wellbeing initiatives
Generous parental leave policies
Reasonable workplace adjustments, including flexibility in office attendance, location and working patterns
Professional development and opportunities to learn, grow and develop