Head of Retirement Propositions

Lloyds Banking Group

. Shape the future of Scottish Widows' retirement offering .

Posted 10/26/2026full-timeEdinburgh • United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in proposition development within financial services, particularly in pensions and retirement, while ensuring regulatory compliance and delivering strong customer outcomes. Proven ability to lead diverse teams and manage complex projects, balancing innovation with risk management.

Highest-signal resume keywords

Proposition DevelopmentRegulatory ComplianceStakeholder ManagementLeadership ExperienceStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Proposition StrategyProduct SpecificationRegulated Product DesignMarket InsightsFinancial Advice

Soft Skills

Commercial AcumenInfluencing SkillsTeam Management

Industry Keywords

FCAConsumer DutyRetirement StrategyCustomer OutcomesFinancial Services

About the role

Key responsibilities & impact

Shape the future of Scottish Widows' retirement offering
Lead proposition strategy using customer and market insights to drive innovation, differentiation and growth
Ensure strong customer outcomes and regulatory compliance
Work closely with digital and platform teams, investment partners, operations and distribution colleagues
Translate emerging trends into compelling propositions and customer experiences
Represent Scottish Widows externally and build industry relationships
Horizon-scan the market for future regulatory change, customer and employer/trustee needs, and innovation
Develop and implement the retirement strategy
Define support for people approaching and experiencing retirement through guidance, targeted support and financial advice
Own product specification, regulated product design and ongoing product governance
Ensure products and services deliver fair customer outcomes and align with Consumer Duty principles
Craft communications for advisers and employers/trustees and support new proposition launches
Manage the propositions team and implement proposition and product changes across a matrix organisation

Requirements

What you’ll need

Proven experience in proposition development within financial services, ideally pensions, financial advice or retirement
Strong commercial acumen and strategic thinking capability
Deep understanding of regulatory frameworks, including FCA and Consumer Duty
Exceptional stakeholder management and influencing skills
Leadership experience managing diverse teams and complex projects
Ability to balance innovation with risk and compliance requirements
Must work at least two days per week, or 40% of working time, at one of the Edinburgh, Bristol or London office sites

Benefits

Comp & perks

Flexible working options, including hybrid working and job share
Hybrid working with flexibility in office attendance, location and working patterns for colleagues with disabilities
Reasonable workplace adjustments for colleagues with disabilities
Reasonable adjustments throughout the recruitment process
Diversity, equity and inclusion initiatives
Menopause health package
Working with Cancer Initiative
Opportunities to learn, grow and develop
Disability Confident Scheme interviews for a fair and proportionate number of applicants meeting minimum criteria
Investment in people, places and technology