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Product Owner – Workplace Experience
Lloyds Banking Group. Own the product vision, strategy, roadmap and prioritised backlog .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product vision and strategy, with a strong focus on customer centricity and data-driven decision-making. Proficient in managing end-to-end product development while ensuring compliance with security, privacy, and operational resilience standards.
Highest-signal resume keywords
Product Roadmap DevelopmentCustomer CentricityAgile Principles and PracticesAI LiteracyFacilities Management Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product VisionData AnalysisUser Story CreationDecision-MakingEnd-to-End Product Development
Soft Skills
Relationship ManagementPrioritizationCollaboration
Tools & Technologies
Agile ToolsAutomation ToolsAI Tools
Industry Keywords
Facilities ManagementHealth & SafetyEvent ManagementTravel
About the role
Key responsibilities & impact- Own the product vision, strategy, roadmap and prioritised backlog
- Balance colleague needs, business value, risk, cost and technical sustainability
- Translate workplace needs into outcomes, epics, features and user stories
- Work with engineering, architecture, design, operations and business specialists from discovery through implementation
- Use data, colleague insight and operational performance to prioritise improvements and measure adoption and outcomes
- Simplify journeys, reduce manual processes and apply automation and AI where beneficial
- Build relationships across workplace services, technology, risk and third-party suppliers
- Clarify priorities, dependencies and trade-offs
- Ensure security, privacy, accessibility, operational resilience, Health & Safety and relevant controls throughout the product lifecycle
- Shape digital workplace experiences supporting Facilities Management, workplace helpdesk services, Event Management, Travel, and Health & Safety
Requirements
What you’ll need- Experience in customer centricity, using colleague feedback and insight to shape workplace experiences
- Experience drawing insight from data and service information into product requirements and priorities
- Sound decision-making balancing outcomes, business value, delivery, cost, risk and technical considerations
- Experience managing relationships across business, technology, operations and suppliers
- Experience defining product roadmaps and managing end-to-end product development
- AI literacy and understanding of appropriate AI tools, rules and procedures
- Relevant domain knowledge in Facilities Management, events, travel or Health & Safety
- Experience applying agile principles and practices and using agile tools
Benefits
Comp & perks- Flexible working options, including hybrid working and job share
- Pension contribution of up to 15%
- Annual performance-related bonus
- Share schemes including free shares
- Lifestyle benefits such as discounted shopping
- 30 days' holiday, plus bank holidays
- Wellbeing initiatives
- Generous parental leave policies
- Reasonable workplace adjustments, including flexibility in office attendance, location and working patterns
- Professional learning, development and growth opportunities
- Disability Confident Scheme interview guarantee for proportionate applicants meeting minimum criteria