Senior Manager, Financial Crime Streamlining and Simplification

Lloyds Banking Group

. Provide strategic leadership across the Consumer Financial Crime optimisation portfolio .

Posted 11/9/2026full-timeBirmingham • United KingdomSenior💰 £85,493 - £100,580 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in optimizing financial crime processes through simplification and automation, ensuring alignment with regulatory requirements and organizational priorities. Capable of analyzing complex operations and implementing technology-enabled improvements that drive measurable business outcomes.

Highest-signal resume keywords

Financial Crime Process UnderstandingAutomation TechnologiesAnalytical SkillsProcess Improvement MethodologiesSQL or Power BI Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process SimplificationAutomation ImplementationData AnalysisKYCCustomer Due DiligenceTransaction MonitoringException HandlingRoadmap DevelopmentAI ApplicationProcess Mining

Soft Skills

Strategic LeadershipStakeholder Relationship BuildingProblem SolvingTeam LeadershipCommunication

Tools & Technologies

APIsSystems IntegrationPower BISQLLeanSix Sigma

Industry Keywords

Financial CrimeOperational CapacityGovernanceExecutive ReportingContinuous Improvement

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide strategic leadership across the Consumer Financial Crime optimisation portfolio
Align delivery activity with organisational priorities, operational requirements, regulatory expectations and measurable business outcomes
Oversee initiatives across operations, technology, platform and control functions
Lead simplification and automation across financial crime processes
Reduce complexity, improve control effectiveness, release operational capacity and improve customer outcomes
Lead portfolio prioritisation across optimisation delivery, readiness, business analysis and technical enablement
Lead governance, executive reporting and escalation processes across senior forums
Build relationships with senior stakeholders across Financial Crime, Risk, Technology and platform teams
Manage portfolio capacity, resource allocation and delivery sequencing
Ensure delivery aligns with strategic outcomes, regulatory requirements and operational priorities
Remove delivery blockers and support resolution of strategic risks and dependencies
Drive benefits realisation and track measurable value
Create a high-performing and accountable delivery culture focused on outcomes, pace and control

Requirements

What you’ll need

Strong experience simplifying operational processes and delivering automation or technology-enabled improvements with measurable benefits
Good practical understanding of Financial Crime processes and controls, including KYC, Customer Due Diligence, Transaction Monitoring, Screening, onboarding or customer exits
Ability to analyse complex processes, identify root causes and unnecessary activity, and redesign ways of working
Good understanding of automation technologies, systems integration, APIs and data flows
Experience working with Technology and Architecture teams to develop sustainable solutions
Strong analytical skills using operational data and evidence
Experience implementing controls, audit trails, exception handling and human oversight
Experience leading improvement initiatives from discovery and business case through implementation, adoption and benefits realisation
Experience bringing together Operations, Technology, Data, Architecture and Financial Crime stakeholders
Experience applying AI or intelligent automation within Financial Crime or operational environments is useful
Experience using process mining, Lean, Six Sigma or other Continuous Improvement approaches is useful
Hands-on experience with SQL or Power BI is useful
Experience consolidating fragmented processes or technology into reusable capabilities is useful
Experience developing roadmaps balancing value, risk, cost and technical dependencies is useful
Experience leading multidisciplinary teams or delivery partners in a large, complex organisation is useful
Relevant transferable experience encouraged; no educational credential specified

Benefits

Comp & perks

Flexible working options, including hybrid working and job share
Pension contribution of up to 15%
Annual performance-related bonus
Share schemes including free shares
Lifestyle benefits such as discounted shopping
30 days holiday, with bank holidays on top
Wellbeing initiatives
Generous parental leave policies
Reasonable workplace adjustments and flexibility in office attendance, location and working patterns
Learning, development and career growth opportunities