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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile coaching, training, and facilitation, with a strong focus on Jira Cloud proficiency and the ability to adapt instruction for diverse adult learners. Proven track record in measuring coaching effectiveness and establishing Agile communities of practice.
Highest-signal resume keywords
Agile CoachingJira Cloud ProficiencyInstructor-Led TrainingStakeholder EngagementAgile Maturity Assessment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agile DeliveryScrum PracticesCoaching TechniquesTraining Effectiveness MeasurementJira Boards ConfigurationKanban MethodologyBacklog ManagementMetrics AnalysisFacilitation SkillsCommunity of Practice Development
Soft Skills
Virtual FacilitationPresentation SkillsAdaptabilityConstructive Conversation FacilitationEngagement with Change-Resistant Teams
Tools & Technologies
Jira CloudConfluence CloudJira AlignAgile ToolsPublic-Sector Technology
Certifications & Qualifications
ICAgile Certified Professional in Agile CoachingCertified Scrum ProfessionalCertified Scrum TrainerSAFe Practice ConsultantRelease Train EngineerICAgile Agile Team FacilitationICAgile Enterprise Agile CoachingAtlassian Cloud Certifications
Industry Keywords
Department of Veterans AffairsVeterans Health AdministrationFederal Health ProgramsAgile TransformationOrganizational Development
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Conduct Agile maturity, Jira Cloud proficiency, and team-readiness interviews, workshops, and observations
- Deliver instructor-led and virtual training on Agile fundamentals for Scrum Masters, Product Owners, and Jira and Confluence Cloud users
- Coach teams on backlogs, ceremonies, prioritization, flow, metrics, and standardized Jira work management
- Adapt coaching to assessed team needs; provide office hours and post-training reinforcement
- Facilitate Agile communities of practice and champions sessions; gather feedback and improve reusable guidance
- Partner with instructional designers and analysts to align training paths with assessment results and adoption measures
- Re-assess Agile maturity and Jira Cloud utilization through structured interviews, team observation, facilitated workshops, and evidence-based coaching plans
- Tailor role-based coaching for Scrum Masters, Product Owners, team leads, and portfolio stakeholders, with actionable follow-up goals and clear ownership
- Demonstrate Jira boards, epics, stories, sprint and Kanban configurations, dashboards, and reporting approaches during hands-on learning sessions
- Measure coaching effectiveness through behavior changes, self-assessments, training feedback, and changes in team practices
- Create reusable facilitation guides and coach-the-coach material enabling local champions to reinforce skills after formal instruction
Requirements
What you’ll need- Bachelor's degree in education, organizational development, business administration, information systems, or a related field
- 5+ years of relevant Agile delivery, coaching, training, or transformation experience, including at least 3 years of Agile coaching or instruction
- One of the following or equivalent credentials: ICAgile Certified Professional in Agile Coaching or Authorized Instructor Credential, Certified Scrum Professional, Certified Scrum Trainer, SAFe Practice Consultant or Release Train Engineer
- Hands-on Jira Cloud proficiency and practical mastery of Scrum and Agile team practices
- Strong virtual facilitation, coaching, presentation, and stakeholder engagement skills
- Ability to obtain and maintain a favorable Public Trust determination and satisfy applicable federal personnel vetting, security, privacy, accessibility, and data-handling requirements
- Ability to adapt Agile instruction to adult learners with varied technical experience and facilitate constructive conversations with skeptical, change-resistant, or change-fatigued teams
- Experience defining practical measures of team maturity, coaching progress, and adoption with supporting evidence
- Prior experience supporting the Department of Veterans Affairs, Veterans Health Administration, or federal health programs is highly desirable
- Experience establishing Agile communities of practice and scaled coaching models
- Jira Align, Jira Cloud, Confluence Cloud, or public-sector technology transformation experience
- Experience measuring Agile maturity and training effectiveness
- Experience connecting scaled portfolio practices with team-level execution and Jira/Jira Align reporting expectations
- Master's degree in organizational development, adult learning, instructional technology, or industrial-organizational psychology is desirable
- Additional credentials such as ICAgile Agile Team Facilitation or ICAgile Enterprise Agile Coaching are desirable
- Atlassian Cloud certifications beneficial