Change & Communications Specialist III

LMI

. Develop a change-management strategy, stakeholder map, readiness baseline, adoption objectives and metrics, communications plan, and integrated communications calendar .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $76,500 - $130,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing change-management strategies, stakeholder engagement, and multi-channel communications tailored to diverse audiences. Proficient in measuring adoption and readiness through qualitative and quantitative methods while fostering change champion networks in complex environments.

Highest-signal resume keywords

Organizational Change ManagementStakeholder EngagementProsci Change Management CertificationAgile TransformationMulti-Channel Communications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Management StrategyStakeholder Impact AnalysisAdoption MetricsPulse SurveysFeedback LoopsCommunications PlanningChange Champion DevelopmentData AnalysisAudience SegmentationResistance Management

Soft Skills

CommunicationCollaborationLeadershipAdaptabilityProblem-Solving

Tools & Technologies

JiraConfluenceSharePointSurvey PlatformsAgile Methodologies

Certifications & Qualifications

Prosci Change Management CertificationCCMP CredentialIABC Communication Management Professional (CMP)Strategic Communication Management Professional (SCMP)

Industry Keywords

Federal EnvironmentVeterans AffairsHealth ProgramsOrganizational DevelopmentPublic Relations

About the role

Key responsibilities & impact

Develop a change-management strategy, stakeholder map, readiness baseline, adoption objectives and metrics, communications plan, and integrated communications calendar
Create leadership briefings, launch messages, FAQs, newsletters, one-pagers, and wave-specific communications
Build and maintain an Agile/Jira adoption hub with accessible, audience-appropriate resources and updates
Recruit, orient, and sustain a network of change champions; coordinate forums, office hours, and community activities
Design pulse surveys and feedback loops; interpret stakeholder sentiment and adoption indicators with analysts
Partner with trainers, coaches, administrators, and program leadership to address resistance and refine communications
Track communications reach, stakeholder engagement, key issues, and evidence of sustained adoption
Develop stakeholder impact analyses, change objectives, sponsor actions, readiness measures, and communications tailored to distinct audiences and delivery waves
Create practical communications toolkits, leader talking points, message calendars, FAQs, one-pagers, briefings, and accessible knowledge-hub updates
Recruit and equip champions with clear responsibilities, reusable guidance, feedback channels, and recurring forums or office hours
Measure reach and adoption through participation data, pulse surveys, sentiment themes, and observed behavior changes; report insights and recommended adjustments
Coordinate change risks, sensitive messages, escalation paths, and approval cycles with leadership, trainers, coaches, and support teams

Requirements

What you’ll need

Bachelor's degree in communications, public relations, organizational development, business administration, or a related field; four additional years of relevant experience may substitute for a Bachelor's
4+ years of organizational change, internal communications, stakeholder engagement, or adoption-program experience
Prosci change management certification or CCMP credential
Experience delivering communications in a federal or comparably complex enterprise environment
Demonstrated ability to develop change-champion networks and measure readiness and adoption
Ability to obtain and maintain a favorable Public Trust determination and satisfy applicable federal personnel vetting, security, privacy, accessibility, and data-handling requirements
Experience segmenting stakeholder audiences and developing coordinated multi-channel communications for complex technical or process change
Ability to use qualitative feedback and quantitative adoption signals to adapt outreach and brief executives on progress and resistance
Prior experience supporting the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), or federal health programs is highly desirable
Agile transformation, Atlassian/Jira adoption, and portfolio-wide rollout experience
Confluence, SharePoint, accessibility standards, and survey platforms
Experience briefing senior public-sector leadership
Experience supporting change sponsorship, champion enablement, and technology adoption in regulated or geographically dispersed environments
A master's degree in strategic communications, organizational development, public administration, or business administration (MBA) is desirable
Additional certifications such as IABC Communication Management Professional (CMP) or Strategic Communication Management Professional (SCMP) are desirable