Human-Centered Design Specialist IV – Technical Design

LMI

. Lead end-to-end human-centered design activities for new technical solutions, major enhancements, and redesign efforts .

Posted 9/24/2026full-timeRemote • United StatesSeniorLead💰 $100,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Human-Centered Design and UX Design, with a strong ability to translate user needs into effective digital solutions. Proficient in developing wireframes, prototypes, and design specifications while adhering to accessibility standards and collaborating with cross-functional teams.

Highest-signal resume keywords

Human-Centered DesignUX DesignWireframing and PrototypingMicrosoft Power PlatformStakeholder Research

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WireframesUser FlowsInformation ArchitecturesInteractive PrototypesDesign SpecificationsAccessibility StandardsData VisualizationService DesignAgile MethodologiesDesign Thinking

Soft Skills

Stakeholder InterviewingFacilitationPresentation SkillsAnalytical SkillsProblem-Solving

Tools & Technologies

FigmaAdobe XDSketchAxureMiroMicrosoft SharePointEnterprise DashboardsWorkflow Systems

Industry Keywords

Section 508WCAGInclusive DesignFederal HealthcareDigital Modernization

Tech Stack

Tools & technologies

Axure

About the role

Key responsibilities & impact

Lead end-to-end human-centered design activities for new technical solutions, major enhancements, and redesign efforts
Translate stakeholder and user needs into intuitive, usable, accessible, and technically feasible digital experiences
Design Microsoft Power Platform applications and dashboards, SharePoint sites and solutions, analytics products, workflow tools, and other enterprise digital platforms
Develop information architectures, navigation structures, user flows, task flows, process flows, and interaction models
Create low-, medium-, and high-fidelity wireframes, mockups, clickable prototypes, and design concepts
Develop design specifications and developer handoff materials
Partner with developers, solution architects, analysts, product owners, and technical leads
Review implemented solutions against approved designs and user experience requirements
Plan and conduct stakeholder and user interviews, discovery sessions, contextual inquiry, workshops, usability testing, and qualitative research
Synthesize findings into themes, insights, design principles, user needs, and actionable recommendations
Develop personas, journey maps, experience maps, service blueprints, workflows, and other HCD artifacts
Validate and iterate designs based on research, technical considerations, accessibility requirements, and user feedback
Contribute to or lead Magnify Reports and document stakeholder needs, findings, opportunities, recommendations, and design approaches
Create executive-ready presentations and visual artifacts for VA and LMI stakeholders
Incorporate Section 508, WCAG, accessibility, and inclusive-design principles
Collaborate across multidisciplinary teams and facilitate design sessions, reviews, and working sessions
Participate in LMI's HCD community of practice and share methods, templates, lessons learned, and reusable assets
Work within Agile, Scrum, Kanban, or hybrid delivery environments

Requirements

What you’ll need

Bachelor's degree in Human-Centered Design, Human-Computer Interaction, Interaction Design, UX Design, Information Design, Psychology, Information Systems, or a related field
7+ years of experience in human-centered design, UX design, product design, service design, interaction design, or a related discipline
Demonstrated experience independently leading complex digital product or enterprise-technology design efforts
Strong experience conducting stakeholder and user research and translating findings into actionable design recommendations
Demonstrated ability to develop wireframes, user flows, information architectures, journey maps, interactive prototypes, and detailed design specifications
Proficiency with modern design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, Miro, or comparable tools
Experience working collaboratively with software developers, architects, analysts, and technical teams
Technical fluency sufficient to design solutions within enterprise platforms and communicate effectively with development teams
Understanding of Microsoft Power Platform, SharePoint, enterprise dashboards, data visualization, workflow systems, or comparable technologies
Knowledge of Section 508, WCAG, accessibility, and inclusive-design principles
Excellent stakeholder interviewing, facilitation, presentation, and communication skills
Strong analytical and problem-solving skills with the ability to operate independently in ambiguous environments
Ability to manage and prioritize multiple concurrent design and research activities
Ability to obtain and maintain a Public Trust clearance
Desired: Master's degree, portfolio, federal healthcare or VA experience, Microsoft 365-based experience, federal digital modernization experience, service design/systems thinking/Lean UX/Design Thinking/Agile product development experience, formal government HCD deliverables experience, and relevant certifications