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LMI

Junior Platform Engineer

LMI

. Manage tenant issues and service requests from initial intake through resolution .

Posted 11/12/2026full-timeRemote • United StatesJunior💰 $92,075 - $158,138 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting technical issues related to Kubernetes, CI/CD pipelines, and cloud services while effectively managing tenant communications and service requests. Possesses foundational knowledge of Linux and networking, with a strong focus on automation and platform enhancements.

Highest-signal resume keywords
Kubernetes TroubleshootingCI/CD Pipeline ManagementCloud Services SupportLinux FundamentalsActive TS/SCI Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Platform EngineeringCloud EngineeringDevOps PracticesTechnical SupportSystems AdministrationTroubleshootingAutomationEnvironment ConfigurationDeployment SupportDocumentation
Soft Skills
Clear CommunicationStrong OwnershipOrganizationFollow-ThroughWillingness to Learn
Tools & Technologies
GitGitLabGitHubCommand-Line ToolsInfrastructure LogsApplication Logs
Certifications & Qualifications
Active TS/SCI Security Clearance
Industry Keywords
Tenant ManagementService RequestsPlatform MaintenanceOnboardingNetworking

Tech Stack

Tools & technologies
CloudKubernetesLinuxTypeScript

About the role

Key responsibilities & impact
  • Manage tenant issues and service requests from initial intake through resolution
  • Troubleshoot problems involving Kubernetes, application deployments, CI/CD pipelines, identity, networking, cloud services, and platform integrations
  • Communicate clearly with tenants about issue status, required information, next steps, and resolution
  • Escalate complex issues to senior engineers while maintaining ownership and coordination
  • Document solutions, recurring problems, and platform procedures in the IronSled knowledge base
  • Identify repetitive support work that can be improved through automation or platform enhancements
  • Assist with tenant onboarding, access requests, environment configuration, and deployment support
  • Contribute to platform maintenance, testing, monitoring, and engineering work as skills develop

Requirements

What you’ll need
  • Active TS/SCI security clearance
  • 1–3 years of experience in platform engineering, cloud engineering, DevOps, software development, systems administration, or technical support
  • Foundational understanding of Linux, containers, Kubernetes, cloud services, networking, and CI/CD concepts
  • Experience troubleshooting technical issues and working through problems methodically
  • Familiarity with Git, GitLab or GitHub, command-line tools, and infrastructure or application logs
  • Ability to communicate technical information clearly to users with varying levels of experience
  • Strong ownership, organization, and follow-through when managing multiple issues
  • Willingness to learn unfamiliar technologies and seek assistance when appropriate