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Quality Assurance Specialist
LMI. Work closely with end users, functional SMEs, developers, Appian specialists, database administrators, DevSecOps engineers, cybersecurity personnel, and other technical teams to maintain ACWS availability, reliability, and user support quality .
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in software quality assurance, including developing and executing test plans, managing defect tracking, and ensuring compliance with project requirements. Proficient in Agile methodologies and collaboration with cross-functional teams to enhance testing processes and deliver high-quality software solutions.
ATS Keywords
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Work closely with end users, functional SMEs, developers, Appian specialists, database administrators, DevSecOps engineers, cybersecurity personnel, and other technical teams to maintain ACWS availability, reliability, and user support quality
- Develop formal test plans, test procedures, test reports, and other QA deliverables required by project and contract requirements
- Review business, functional, and technical requirements to ensure adequate test coverage and clear acceptance criteria
- Develop and execute test cases for functional, regression, integration, system, and user acceptance testing
- Validate ACWS sprint user stories against acceptance criteria and support Agile testing throughout iterative delivery cycles
- Log, document, and track defects with clear reproduction steps, expected-versus-actual results, screenshots, logs, and other supporting evidence
- Maintain traceability among requirements, test cases, defects, and test results and ensure QA documentation is complete and audit-ready
- Participate in defect triage activities and assist development teams with root cause analysis and defect resolution
- Communicate testing progress, risks, quality metrics, defect trends, and recommendations to project leadership, stakeholders, and government customers
- Support the development and continuous improvement of test strategies, procedures, tools, and QA processes
- Collaborate with Appian developers, Java developers, database administrators, DevSecOps engineers, functional SMEs, and stakeholders on requirements clarification and defect resolution
- Support release testing, regression testing, implementation activities, and release readiness or sign-off processes
- Participate in Scrum and other Agile ceremonies and provide QA input to sprint planning, reviews, retrospectives, and delivery planning
- Support manual testing and the transition toward automated testing where practical and appropriate
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field; equivalent relevant experience may be considered
- 5+ years of professional software QA or testing experience
- Experience with Jira test management or an equivalent test management tool
- Experience working in Agile environments; Scrum or SAFe experience preferred
- Experience developing formal test plans, test procedures, test reports, status reports, and other project documentation
- Experience preparing professional contract deliverables and supporting documentation
- Experience developing requirements traceability matrices (RTMs) and ensuring end-to-end test coverage of business and functional requirements
- Excellent verbal and written communication skills, including the ability to communicate effectively with technical teams, business stakeholders, and government customers
- Experience presenting testing results, risks, and recommendations to management, customers, and project stakeholders
- Strong analytical, organizational, and problem-solving skills
- Active Secret clearance required
- U.S. citizenship required
- Experience testing applications built on the Appian Platform, including Appian-based enterprise or contract writing applications
- Experience testing government procurement and acquisition systems, including data exchanges, interfaces, and business processes involving contract writing, financial, or related federal enterprise applications
- Familiarity with federal acquisition regulations and processes, including FAR and DFARS
- DAWIA T&E Level 2 or higher, ISTQB Advanced, or equivalent testing certification
- Familiarity with automated testing tools and frameworks and experience supporting the transition from manual to automated testing
- Experience supporting Army, DoD, Federal Government, or other regulated software programs
- Experience with Appian application testing, functional configuration, or Appian release validation
- Experience with defect tracking and collaboration tools such as Jira, GitLab, or comparable platforms