Technical Program Operations Specialist

LMI

. Coordinate and oversee a portfolio of USPS IT modernization programs and projects within the program management office .

Posted 9/18/2026full-timeRemote • United StatesSeniorLead💰 $130,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT program and project management, with a strong focus on portfolio management, integrated scheduling, and risk assessment. Proficient in utilizing advanced tools like Power BI for performance metrics and executive reporting while ensuring compliance with federal IT standards.

Highest-signal resume keywords

IT Program/Project ManagementIntegrated Master SchedulesMicrosoft Power BIPMP CertificationFederal IT Modernization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Portfolio ManagementRisk ManagementRequirements DecompositionCapacity PlanningAgile DeliveryDevSecOps PracticesGovernance ProcessesTechnical Fit AnalysisData ArchitectureDigital Transformation

Soft Skills

Relationship-BuildingInfluencingWritten CommunicationVerbal CommunicationAnalytical Problem-Solving

Tools & Technologies

Microsoft Power AppsMicrosoft ProjectMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointMicrosoft VisioServiceNowAppDynamicsSplunk

Certifications & Qualifications

PMP CertificationCSM CertificationSAFe CertificationProsci CertificationLean Six Sigma Certification

Industry Keywords

Federal ITCIO OfficePMO OperationsIT ContractingPublic Trust Clearance

Tech Stack

Tools & technologies

CloudCyber SecurityPMPSDLCServiceNowSplunk

About the role

Key responsibilities & impact

Coordinate and oversee a portfolio of USPS IT modernization programs and projects within the program management office
Advise program leadership with portfolio-level insights on schedule, cost, risk, dependencies, technical fit, and business value
Develop and maintain integrated master schedules and multi-year roadmaps reflecting technical dependencies and USPS operational windows
Build and manage program-level dashboards, primarily in Power BI, covering status, risks, issues, technical debt, capacity utilization, and performance metrics
Conduct resource and capacity planning; recommend staffing models, sequencing, and program-level tradeoffs
Maintain consolidated risk, issue, and dependency registers, emphasizing technology and business continuity risks
Support requirements decomposition and solution planning aligned with business requirements, architecture, security, and implementation plans
Coordinate with enterprise architecture, cybersecurity, operations, data, and vendor teams to align initiatives with USPS technical standards
Analyze delivery performance and recommend improvements to governance, processes, and tooling
Prepare executive briefings, decision papers, and portfolio summaries for USPS CIO leadership and senior IT/business leaders
Mentor junior PMO and project staff on enterprise program management, portfolio reporting, and CIO-level stakeholder engagement
Ensure PMO processes and artifacts adhere to USPS policies, federal IT and cybersecurity requirements, and LMI quality standards

Requirements

What you’ll need

Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or related field; advanced degree preferred
8–10+ years of experience in IT program/project management, PMO operations, or IT consulting, including several years supporting a CIO or enterprise IT directorate
Experience as a senior consultant or lead PMO practitioner on large-scale federal IT modernization, digital transformation, or enterprise technology programs
Experience operating within a formal IT PMO or CIO office, including governance, standardized processes, portfolio management, and executive reporting
Experience developing and managing integrated master schedules, roadmaps, and portfolio dashboards for complex, multi-system, multi-vendor environments
Familiarity with enterprise architecture concepts, including cloud/hybrid/on-prem, integration patterns, and data architecture
Experience with federal acquisition and IT contracting, including task orders, IDIQs, and CLINs
Strong relationship-building, influencing, written communication, and verbal communication skills
Strong analytical and problem-solving skills; ability to distill complex technical and program data into executive-ready insights and recommendations
Advanced skills with Microsoft Power BI, Power Apps, Project, Excel, Word, Outlook, PowerPoint, and Visio
Experience working in distributed, cross-functional environments involving architecture, cybersecurity, development, operations, and vendor partners
Deep understanding of project management fundamentals and their application to IT modernization, agile delivery, and DevSecOps practices
Must be able to obtain a Position of Public Trust Clearance
Must be a US Citizen or Permanent Resident (Green Card Holder); Green Card holders must have resided in the US for the last 5 years and must not have traveled outside the US for a combined total of 6 months during that time
PMP certification preferred
CSM or equivalent agile certification preferred
Experience or certification in SAFe, Prosci, Lean Six Sigma, CPBA, or LUMA Human-Centered Design preferred
Working knowledge of Digital.ai (VersionOne) or similar agile lifecycle tools, ServiceNow, AppDynamics, Splunk, GitHub, OpenText ALM, MS Power Suite, SDLC, agile, and DevSecOps preferred