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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property preservation management, including coordinating repairs, monitoring compliance with HUD guidelines, and managing vendor relationships. Proficient in analyzing property claims and maintaining detailed management reports.
Highest-signal resume keywords
Property Preservation ManagementVendor CoordinationHUD Guidelines ComplianceReal Estate Industry KnowledgeAnalytical Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property PreservationHome RepairEviction Law KnowledgeMortgage Servicing PracticesClaims ProcessingManagement ReportingMicrosoft ExcelMicrosoft WordLPS-MSP ExperienceAnalytical Skills
Soft Skills
Written CommunicationVerbal CommunicationTeam CollaborationTraining and Mentoring
Tools & Technologies
LPSMicrosoft Office
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Real EstateDefault Mortgage ServicingHUD ConveyanceREO ManagementProperty Inspections
About the role
Key responsibilities & impact- Order and manage property preservation services for properties serviced by LoanCare clients
- Order bids for property preservation and securing
- Monitor vacant, damaged, and lot-only properties to ensure vendors take corrective action according to agency or investor guidelines
- Review vendor requests for over-allowables
- Respond to escalations and notifications from property preservation vendors on new damaged property alerts
- Process and monitor damaged property claims with the Hazard Claims department
- Coordinate securing and repairs of damaged properties with vendors
- Work with vendors and attorneys to achieve HUD conveyance condition so HUD claims can be filed
- Coordinate eviction processes with foreclosure attorney vendors and clients
- Monitor HUD extensions through the conveyance condition process
- Coordinate Cash for Keys with occupants and vendors
- Monitor intercoms and notes in LPS
- Assist junior Property Preservation Specialists
- Assist with training new Property Preservation Specialists
- Prepare and maintain management reports on REO, inspections, and property preservation status
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent required
- Minimum of 3 years work experience in the real estate or default mortgage servicing field
- Minimum of 3 years’ experience in property preservation or home repair
- Knowledge of all states’ guidelines pertaining to eviction laws
- Working knowledge of accepted business practices in the mortgage industry and/or strong understanding of the real estate closing and sale process
- Good analytical, written and verbal communication skills
- Knowledge of Microsoft Office, including Excel and Word
- LPS-MSP (Mortgage Servicing Platform) experience preferred, but not necessary
- Quiet, private place in the home
- High-speed internet connection with minimum network download speed of 25 MBPS and upload speed of 10 MBPS
- Ability to work normal business hours and early, late, or weekend hours as needed
- Overtime required as necessary
Benefits
Comp & perks- Optional medical, dental, vision, life, and disability insurance
- Paid holidays, vacation, and sick leave
- Fidelity National Financial matching 401(k)
- Employee stock purchase plans
- Mental health resources, including free Calm memberships
- Wellness initiatives promoting physical and emotional well-being
- Employee recognition programs
- Discounts on gym memberships
- Pet insurance discounts
- Employee purchasing programs
- Tuition reimbursement program
- Necessary work equipment provided
- Flexibility to work remotely
- Virtual engagement opportunities
