Branch Store Manager

Loeb Electric

. Lead and develop the branch team across customer service, sales, operations, inventory management, safety, and overall branch effectiveness .

Posted 9/30/2026full-timeReynoldsburg • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing branch operations, focusing on customer service, sales growth, and team development. Proficient in performance management, coaching, and building customer relationships within the electrical distribution industry.

Highest-signal resume keywords

Leadership ExperienceCustomer Relationship ManagementSales Performance MonitoringCoaching and MentoringEclipse ERP Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales GrowthInventory ManagementPerformance ManagementBusiness DevelopmentOperational ExcellenceProblem-SolvingDecision-MakingFinancial Performance MonitoringEmployee DevelopmentSafety Compliance

Soft Skills

Coaching SkillsCommunication SkillsInterpersonal Skills

Tools & Technologies

Microsoft OfficeEclipse ERP

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Electrical DistributionConstructionIndustrialWarehouse OperationsCustomer Service

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead and develop the branch team across customer service, sales, operations, inventory management, safety, and overall branch effectiveness
Provide day-to-day leadership, direction, coaching, mentoring, and development for branch associates
Establish expectations, priorities, accountability, team goals, and performance standards
Lead interviewing, onboarding, training, coaching, and performance management in partnership with Human Resources
Conduct branch meetings and communicate company initiatives, business priorities, performance expectations, and team goals
Support profitable sales growth and market share expansion within the local market
Monitor individual and team sales performance and coach associates toward sales goals
Engage existing and prospective customers, contractors, industrial accounts, and key decision-makers to strengthen relationships and identify business opportunities
Build and maintain customer relationships and ensure exceptional customer service
Represent Loeb Electric within the local community, industry organizations, and customer events
Oversee daily branch operations, including customer service, warehouse operations, inventory management, safety, and asset protection
Ensure inventory accuracy, product availability, efficient warehouse operations, facility and asset maintenance, and branch security
Promote safe operating practices and compliance with company policies and procedures
Develop and execute annual branch business plans focused on team performance, customer retention, sales growth, profitability, and operational excellence
Monitor branch financial performance, expenses, productivity, and key performance indicators
Identify performance gaps and implement coaching, process improvements, or corrective actions
Travel within the local market to visit customers, attend meetings, participate in industry or community events, and support business needs

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and relevant experience
Minimum of three years of leadership or management experience within distribution, construction, industrial, electrical, or a related industry
Proven ability to lead teams, develop employees, and create accountability
Strong coaching, communication, and interpersonal skills
Demonstrated customer relationship management and business development capabilities
Strong problem-solving and decision-making abilities
Proficiency with Microsoft Office applications and business systems
Valid driver’s license and ability to travel within the local market as needed
Experience within the electrical distribution industry preferred
Knowledge of Eclipse ERP or similar distribution software preferred
Experience leading teams responsible for both sales and operational performance preferred
Demonstrated success improving employee performance, customer relationships, and business results preferred
Ability to lift, carry, push, or pull packages, products, and materials weighing up to 75 pounds independently and up to 100 pounds with assistance or material handling equipment
Ability to stand and walk throughout the branch, warehouse, sales counter, and surrounding property, including extended periods on concrete flooring
Ability to wear required personal protective equipment, including safety shoes, high-visibility apparel, hard hats, safety glasses, gloves, or other PPE
Ability to travel within the local market as required
Ability to hear safety signals and verbal instructions and communicate clearly and effectively
Ability to work in office, sales counter, warehouse, and outdoor environments with possible exposure to varying temperatures, weather conditions, dust, vehicle traffic, warehouse equipment, and moderate noise levels

Benefits

Comp & perks

Equal opportunity employer committed to an inclusive, diverse, and equitable workplace
Reasonable accommodations available throughout the selection process
Consideration of qualified applicants with criminal histories in accordance with legal requirements