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Solution Consultant
Logile, Inc.. Lead and support customer software implementation projects from discovery through go-live .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workforce management, labor planning, and SaaS implementation, with a strong focus on customer engagement and project delivery. Proven ability to analyze business requirements, optimize operational performance, and facilitate effective communication across diverse teams.
Highest-signal resume keywords
Workforce ManagementSaaS ImplementationProject DeliveryBusiness Process ImprovementCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Labor PlanningForecastingSchedulingTime And AttendanceOperational OptimizationAnalytical SkillsProblem-SolvingTroubleshootingConfigurationTesting
Soft Skills
Excellent CommunicationPresentation SkillsRelationship BuildingCollaborationTime Management
Certifications & Qualifications
Bachelor's Degree In Industrial EngineeringBachelor's Degree In OperationsBachelor's Degree In BusinessBachelor's Degree In Computer Science
Industry Keywords
Retail OperationsLabor ForecastingSupply ChainHospitalityLabor-Intensive Environments
About the role
Key responsibilities & impact- Lead and support customer software implementation projects from discovery through go-live
- Serve as a subject matter expert in workforce management, labor planning, forecasting, scheduling, time and attendance, store execution, inventory management, and operational excellence solutions
- Partner with customers to understand business requirements and recommend effective solutions
- Configure, test, validate, and troubleshoot software solutions
- Facilitate workshops, training sessions, and solution reviews with customer stakeholders
- Provide guidance on best practices, process improvement, and operational optimization
- Own assigned project workstreams and deliverables from planning through execution
- Manage multiple customer engagements while maintaining high-quality deliverables and meeting project timelines
- Identify risks, challenges, and customer concerns and proactively drive resolution
- Collaborate with project teams, customer stakeholders, and cross-functional partners
- Build trusted relationships with customer stakeholders and serve as a strategic advisor
- Deliver presentations, recommendations, and project updates to stakeholders at all levels
- Contribute to implementation best practices and delivery standards
- Identify opportunities to improve customer adoption, operational performance, and customer experience
- Support knowledge sharing and collaboration across the Delivery team
Requirements
What you’ll need- Candidates must be based in the Greater Los Angeles or Inland Empire region by their start date
- 3+ years of experience in workforce management, labor planning, retail operations, SaaS implementation, business process improvement, consulting, or a related field
- Experience working directly with customers in a consulting, implementation, project delivery, or customer-facing role
- Strong analytical, problem-solving, and troubleshooting skills
- Excellent communication and presentation skills
- Ability to manage multiple priorities in a fast-paced environment
- Ability to work independently while collaborating effectively with cross-functional and global teams
- Ability and willingness to travel up to 75% as required
- Preferred: experience with workforce management, labor forecasting, scheduling, time and attendance, labor modeling, budgeting, or engineered labor standards
- Preferred: experience supporting retail, grocery, convenience, hospitality, supply chain, or other labor-intensive operational environments
- Preferred: Bachelor's degree in Industrial Engineering, Operations, Business, Computer Science, or a related field
- Experience implementing SaaS software solutions
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 401(k) with Company Contribution
- Unlimited Paid Time Off
- Company-Paid Life Insurance
- Remote Work Environment