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Branch Teller
Logix Federal Credit Union. Process member transactions including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, and wire transfers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing member transactions and delivering superior customer service while adhering to compliance regulations and credit union policies. Proficient in cash handling and operational activities with a strong attention to detail in a fast-paced environment.
Highest-signal resume keywords
Customer Service ExperienceCash Handling ExperienceMicrosoft Office ProficiencyDetail OrientedSymitar Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingCash HandlingAccount ManagementDocumentation CompletionOperational Compliance
Soft Skills
Courteous ServiceMulti-taskingProblem ResolutionFlexibilityTimeliness
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelSymitar System
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Credit Union PoliciesMember TransactionsClerical DutiesEmployee Development Programs
About the role
Key responsibilities & impact- Process member transactions including deposits, withdrawals, transfers, negotiable instruments, cash advances, stop payments, address changes, and wire transfers
- Provide timely and courteous service to members by servicing or closing accounts and completing related documentation
- Issue and re-pin cards and add or update joint owners and beneficiaries
- Respond to member inquiries in person, by telephone, or by mail
- Resolve routine issues and direct complex issues to appropriate management staff
- Participate in assigned employee development programs
- Balance daily work
- Perform operational activities in compliance with applicable laws, regulations, and credit union policies and procedures
- Perform routine office and clerical duties, including requisitioning supplies and maintaining accurate files
- Maintain cash drawer within assigned cash limits and established policies
Requirements
What you’ll need- High School or GED
- Must have at least 1 year to 24 months of customer service and/or cash handling experience
- Working knowledge of Microsoft Office products, including Outlook, Word, and Excel
- Detail oriented and able to multi-task in a fast-paced environment
- Demonstrated ability to deliver consistently superior customer service
- Recent cash handling or previous teller experience preferred
- Knowledge of Symitar system a plus
- Must be flexible to work out of any location at any time, as business needs dictate
- Must consistently report to work on time, as scheduled
Benefits
Comp & perks- Employee development programs
- Opportunities for career growth within the credit union
- Equal Opportunity Employer/Veterans/Disabled