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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in content moderation and community standards, with strong analytical and decision-making skills. Proficient in managing sensitive content while maintaining user trust and platform integrity.
Highest-signal resume keywords
Content Moderation ExperienceCommunity Guidelines UnderstandingProficiency in Kannada & EnglishTrust & Safety Operations ExperienceAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content ModerationCommunity ModerationAnalytical SkillsDecision-MakingAttention to Detail
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal SkillsConflict ResolutionAbility to Work Independently
Tools & Technologies
CRM ToolsExcelComputer Operations
Industry Keywords
Moderation PoliciesCommunity StandardsPlatform Safety StandardsUser TrustHigh-Volume Moderation Environment
About the role
Key responsibilities & impact- Review and moderate audio, video, and chat conversations as per platform guidelines
- Identify, flag, and escalate inappropriate, harmful, or policy-violating content
- Ensure consistent implementation of community standards and moderation policies
- Audit recorded conversations to maintain quality and compliance standards
- Maintain accurate moderation records and contribute to periodic reports
- Engage with users and hosts to clarify platform policies when required
- Stay updated with evolving moderation guidelines and safety protocols
- Support the Trust & Safety team in maintaining platform integrity and user trust
Requirements
What you’ll need- Bachelor’s degree in any discipline
- Prior experience in content moderation, community moderation, or a similar role preferred
- Strong understanding of community guidelines and platform safety standards
- Good decision-making and analytical skills
- Excellent verbal and written communication skills
- Proficiency in Kannada & English (Read, Write & Speak mandatory)
- Basic knowledge of CRM tools, Excel, and computer operations
- Ability to handle sensitive content in a professional and composed manner
- High attention to detail and ability to work independently as well as in a team
- Experience in Trust & Safety operations preferred
- Familiarity with social, audio, or video-based community platforms preferred
- Strong interpersonal and conflict-resolution skills preferred
- Ability to work in a fast-paced and high-volume moderation environment preferred
Benefits
Comp & perks- Opportunity to work with a rapidly growing regional content platform
- Dynamic and fast-paced work environment
- Exposure to Trust & Safety operations at scale
- Opportunity to contribute towards building a safer digital community